With the financial district, World Trade Center and some of the area’s best restaurants on its doorstep, the NH Collection Quito Royal hotel is ideally located for business and leisure travelers. Mixing state-of-the-art facilities with personalized service, we are just 15 minutes away from the historic downtown area of Quito.
Very helpful staff. Quick response to requests.
No breakfast. No vending or ice machines. Minibar prices were ridiculous. Surprised by charge for concierge service.
This hotel is very luxurious compared to the average Radisson in the States. The location is wonderful, the room was large and well furnished for working or lounging, the services available were terrific including the spa services, and the staff is great
We had a little problem with the hotel maid 'inadvertently' walking off with a room key. The front desk managed the situation very well and the employee herself was very apologetic, the room was 're-keyed' and all was well but it was disconcerting.
The location is perfect to my needs. Supermarket down street, Deli across street. 24-hr Taxi service. Location near everything. They also have the best French Onion Soup I've ever tasted. The food is outstanding.
The Staff is very friendly and helpful, but a lot is lost in translation, making one repeat themselves over and over or going through same routine several times.
The staff were exemplary from check in to check out and went out of their way to make us comfortable and welcome. My complaints are the room was somewhat cramped which could be caused from several factors, and, the request for the eco-friendly laundry protocol is something that I'll probably have to get used to. In all I feel I will seek out a Radisson whenever I am traveling.
The hotel was quite nice and the rooms were well priced. It was the entire staff that made this stay extremely enjoyable. They arrainged transportation with me. Helped me get cash when the ATM's weren't able to process my card and even got my glasses fixed when I lost a screw and they wouldn't stay on. I enjoyed this hotel so much that I've already booked my stay there for my next trip to Quito in July.
The hotel is perhaps the best luxury hotel I've ever stayed in. The service and accommodations were excellent. The suite I occupied had everything, and nearby restaurants and grocery stores made my stay even more enjoyable. This is spot you really don't want to leave when your time is up! Overall, this was a real 'luxury' experience. All the amenities you want accompanied by some you had not thought of were included. It doesn't get any better than this place.
Excellent service, very attentive staff, room was spacious and had great natural light, hotel is in an excellent location for Quito, comfortable room with black-out shades for sleeping, very minimal noise from traffic and landing aircraft - I would definitely stay at the Radisson Hotel Quito in the future.
Good hotel. Only complaint is lack of dining choices in-house; breakfast buffet @ $* per person is expensive. However, I do not mind staying there again. Location is not too bad, once you have some familiarity with the city. There are other dining options within walking distance from the hotel if you get tired of hotel fare. Reasonably priced airport transfers as well. We were picked up to and from the airport by a staffer named Mauricio and he was great.
This hotel was clean comfortable with a little bit of old-fashioned luxury ambiance. The worst part was the neighborhood where you really should take a taxi at night even though its only a 10 minute walk to the bus and a busy night-life area. The amenities were fine I LOVED the iPod dock in the room to both charge it and listen to my music. But the stand-out about this hotel was the customer service. Im usually low maintenance but my last trip I had a few unexpected issues and the staff especially the guest relations manager was fantastic. I will try to stay here every time I visit Quito. Also value for money there should be a rating above excellent. For what you pay you will not find anything that matches in Quito. BTW also stop by Bar Refugio on Eloy Alfaro close to Portugal for another great customer service experience. #40Corner bar Karaoke#41