Discover all that downtown Raleigh has to offer at the Holiday Inn Raleigh Downtown, located in the heart of the city, where you will find everything... shopping, dining, entertainment and the arts. You are within easy walking distance to the Raleigh Convention Center, Duke Energy Center for the Performing Arts and five free museums. Located just 13 miles from the Raleigh-Durham International Airport, you’ll spend less time in traffic and more time doing what you came to Raleigh to do. With easy access to Interstate 40, arriving from away or heading home has never been so easy. Whether you’re traveling to Raleigh for businesses including Red Hat, Duke Energy, Wells Fargo and a walkable distance to Citrix ShareFile's new downtown location to name a few, or you're traveling just for fun, your room at the Holiday Inn Raleigh Downtown is your personal retreat. You’ll have room to work, relax and make the most of your day. Amenities such as high-speed Internet, work center, plush towels and luxurious bedding means every night is a great night and every day starts right. Take in the panoramic views from the Skye Tower Restaurant and Lounge where you can enjoy our delectable cuisines. The best of Raleigh is waiting for you at the Holiday Inn Raleigh Downtown - Capital.
The location phenomenal. Everything was fantastic, until morning, kind of like when you go out and drunkenly bring someone home.
I prepaid for my booking, and so when the front desk asked me for a credit card, I didn't think anything of it. Just to cover incidentals, the clerk said. I woke up to a receipt slid under the door, $7 for parking. I was kinda ticked, but didn't really mind, because we parked in a parking garage, and i figured no major cost, its fine. Breakfast prices were insane. "Breakfast buffet" for 2 with one water and one juice was over $30. I say "buffet" because it was little more than a continental breakfast. On the buffet line were fruit, cereal, milk, eggs, bacon, sausage, french toast, grits, and oatmeal (maybe I missed an item or two.) The restaurant had terribly poor service, the food was mediocre at best. The night before we went and grabbed dinner at The Burough, within walking distance of the hotel, for 2 entrees, 2 sides, 2 drinks, an appetizer, and amazing service, we paid the same as we did for breakfast.
Not even complimentary coffee in lobby for am
the bathroom facilities were too low
Location, clean and neat
Staff was less than competant, initially told me that they had no record of our second room being booked. Told us we would have to call the booking agent to resolve the issue. While waiting for the manager, another clerk came and found the reservation. Our initial person, had in correctly spelled the parties name. Instead of checking, she just told us there was no room available. Restaurant was inadequately staffed. There were only two wait staff and one cook on duty for breakfast, service was very slow and were seating people serving and clearing. Not enough people for a full hotel.
The location was within walking distance of many dining establishments. The hotal provided a listing and directions for these eateries.
The hotel dining accommodations (decor) could use an update.
Breakfast staff was unfriendly; breakfast is poor