Nice clean room, quiet. I would absolutely return.
4 stars
Grand Sierra Resort and Casino
Photos of Grand Sierra Resort and Casino
Overview
Grand Sierra Resort and Casino is a lavish hotel that offers the very best of dining, entertainment, and recreational activities.
Guests can first relax in one of many grand hotel rooms that Grand Sierra has to offer. A variety of standard and luxury suites are available with each including in-room amenities like a coffee maker, a writing desk, a hair dryer, and complementary bottled water. Guests may also enjoy pay-per-movies on the flat-screen TV's, as well as scenic views of the Sierra or the pool below.
A fun night out calls for a variety of entertainment shows to choose from. Past acts have included Steve Aoki, Kip Moore, Diana Krall, and Maxwell. For an additional thrilling experience, adults may also enjoy sports games, slot tournaments, and poker at the in-hotel casino. Other popular table games include blackjack, pai gow poker, baccaret, and craps.
Guests may also opt for delectable cuisine choices at one of many award-winning restaurants that Grand Sierra has to offer. Some of these include the Reserve Wine Bar, Charlie Palmer Steak, California Pizza Kitchen, and Rim. For 24-hour culinary treats, guests may also dine at 2nd Street Cafe Express, and The Grand Cafe.
Recreational activities are also held at Grand Sierra, with popular options like Fun Quest, relaxing by the pool, golfing at the nearby driving range, and bowling. The GSR Bowling Center is also open 24/7, and holds 50 lanes of thrilling bowling fun.
Grand Sierra Resort and Casino is more than a typical hotel, it's a getaway to the scenic beauty of Reno that takes luxurious accommodations to new heights.
Latest deals for Grand Sierra Resort and Casino
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Grand Sierra Resort and Casino
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Free parking
- Business center
- Flat-screen TV
- Airport shuttle
Pool and spa
- Sauna
- Heated pool
- Spa
- Hot tub
- Steam room
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Hypoallergenic
- Designated smoking area
Services and conveniences
- ATM on-site
- Business center
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
Dining
- Restaurant
- Bar/Lounge
- Coffee machine
- Coffee shop
Things to do
- Beauty salon
- Gift shop
- Casino
- Game room
Parking and transportation
- EV charging station
- Airport shuttle
- Free parking
Laundry
- Laundry service
- Iron and ironing board
Basics
- Free Wi-Fi
- Air-conditioned
Media and entertainment
- Flat-screen TV
Bathroom
- Hairdryer
Workspace
- Desk
General
- Storage available
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Grand Sierra Resort and Casino
8.0
Very good
2820 verified ratings
Wonderful
1434
Very good
417
Good
369
Okay
183
Fair
179
Mediocre
68
Poor
170
Summary of reviews
Pros (+)
Cons (-)
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
8.2 out of 10
1779 reviews
7.9 out of 10
354 reviews
8.5 out of 10
92 reviews
8.9 out of 10
2 reviews
7.5 out of 10
53 reviews
All reviews
Went into hot tub after staff poured bleach into it. My wife’s bathing suit got bleached and both of us received chemical burns from the bleach water. We notified front desk and security, both places said they were already aware of the problem. We are still dealing with chemical issues on our skin and resort has failed to compensate us other than stating they are aware of the issue. Will never sta...
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Elevators often have long lines due to various school sports teams staying, with parents and all. Housekeeping is not daily, must call and lady asks (not very politely) "when do you check out" - who cares,just clean my room - I don't care if you are "short on staff" - I paid full price. Housekeeping knocks on doors at 9 am - must people still in bed after some partying/casino, makes no sense. Casi...
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Pros (+) The overall location is excellent, with lots to do within the resort and a lot of really good food options.
Cons (-) We were given a room that smelled STRONGLY of cigarette smoke and a non-working air conditioner. Staff were able to repair the AC after a few hours, however we were told no other suites were available and we’d have to stay in the smoke-filled room. Two of us had strong allergic reactions to it and we were only offered a refund on the $12/night resort fee for compensation.
Pros (+) Not much
Cons (-) I checked in online. It took longer to get my key than it would have if I just checked in at the counter. There was no help to direct us to our room. You can hear everything through the walls. In room coffee machine didn’t work.
Pros (+) Everything but the check in staff
Cons (-) The check in staff could be better aware of there customers. I waited forever to check in because there were talking and laughing which is fine. But i found it rude when they ignored me and then rushed me in. They seemed very annoyed that they have to work. It is work so atleast act like its a job you enjoy
Pros (+) Room was comfortable and beautifully appointed, except I couldn't find all the light switches.
Cons (-) The place stinks of cigarette smoke and is very poorly signposted. I ended up walking way out of my way to find a restaurant that I could actually eat at at 9:30pm. Walking through the stink of smoke to get anywhere is extremely unpleasant. I won't return.
Pros (+) Great location, restaurants and friendly staff.
Cons (-) Price
Pros (+) Beds & rooms were very nice. Location is great. Parking is free.
Cons (-) Smoking is heavy on the casino floor and this permeates up to all the hallways of the hotel rooms (even on the 20th floor).
Pros (+) room was huge
Cons (-) bathroom sink was leaking constantly
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options like at Grand Sierra Resort and Casino?
Grand Sierra Resort and Casino offers a variety of award-winning restaurants such as the Reserve Wine Bar, Charlie Palmer Steak, California Pizza Kitchen, and Rim. For 24-hour culinary treats, guests may also dine at 2nd Street Cafe Express and The Grand Cafe.
What recreational activities are available at Grand Sierra Resort and Casino?
Guests can enjoy recreational activities such as Fun Quest, relaxing by the pool, golfing at the nearby driving range, and bowling at the 24/7 GSR Bowling Center with 50 lanes of thrilling bowling fun.
How is the cleanliness at Grand Sierra Resort and Casino?
While some guests have mentioned cleanliness concerns, many others have praised the hotel for its clean and modern rooms, as well as the friendly and helpful staff.
What are the common complaints about Grand Sierra Resort and Casino?
Some guests have mentioned concerns about noise levels, cleanliness, and pricing, but many others have highlighted the friendly staff, comfortable rooms, and the variety of amenities available.
When is the best time to visit Grand Sierra Resort and Casino?
The high season at Grand Sierra Resort and Casino is in April, while the low season is in October. Visitors may want to consider these factors when planning their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Elevators
Some guests reported that rooms near the elevators experienced noise disturbances, so consider requesting a room further away from the elevators to ensure a quieter stay.
Check for Special Events
If you prefer a peaceful environment, it might be helpful to check if there are any special events or pool parties scheduled during your stay, as these events can sometimes lead to noise disturbances.
Explore Dining Options Outside the Hotel
While the hotel offers a variety of dining options, some guests found the prices to be high. Consider exploring nearby dining options for more affordable meals.
Consider Resort Fees
Keep in mind that the added resort fee might impact your overall budget, so it's advisable to factor this into your decision when booking.
Request Housekeeping Preferences
If you have specific housekeeping preferences, such as the frequency of room cleaning, it's recommended to communicate this with the hotel staff to ensure your expectations are met.
Check Room Views
Guests highly recommend requesting a room with a view, especially those facing the pool or the Sierra, for a more enjoyable and scenic experience.
Be Mindful of Noise Levels
Some guests mentioned noise disturbances from the HVAC system and pool parties, so it's advisable to inquire about potential noise issues and request a quieter room if needed.
Plan for Internet Needs
If you require a reliable internet connection for work or leisure, it's important to note that some guests experienced issues with the internet, so consider this when planning your stay.
Research Buffet Options
If you plan to dine at the hotel's buffet, it's suggested to research the current offerings and pricing to ensure it aligns with your expectations.
Utilize the Hotel's All-Inclusive Amenities
Take advantage of the hotel's all-in-one offerings, such as the pool, bowling alley, and spa, to make the most of your stay without having to leave the property.
Location
2500 East 2Nd Street, Reno, NV 89595
What's nearby
- National Automobile Museum1.5 mi
- Nevada-California-Oregon Railway Locomotive House and Machine Shop1.6 mi
- Nevada-California-Oregon Railroad Depot1.6 mi
- Pioneer Center for the Performing Arts1.6 mi
- Riverside Hotel1.7 mi
- Club Cal Neva1.7 mi
- Nevada Museum of Art1.7 mi
- Reno Events Center1.8 mi
- The Montage Reno1.8 mi
- Cathedral of Saint Thomas Aquinas2 mi
- Francis G. Newlands Home2.1 mi
- Lear Theater2.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Sierra Resort and Casino
Low season | January |
|---|---|
High season | August |
Average price (weeknight) | $110 |
Average price (weekend night) | $269 |
When to book a room at Grand Sierra Resort and Casino
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Grand Sierra Resort and Casino
FAQs when booking at Grand Sierra Resort and Casino
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See most recommended stays in RenoGood to know
Value for money | 7.6 |
|---|---|
Distance to city center | 1.8 mi |
Nearest Airport | Reno |
Distance to airport | 1.3 mi |
Everything you need to know for your stay in Reno
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