Indoor pool is not heated as advertised. Staff was informed of issued and nothing was done to remedy problem. In fact the staff said that all was fine with the pool. Parking fees are also falsely advertised, we informed clerk upon check in and staff verified that indeed the advertised fee was correct, upon leaving garage after checkout, parking attendant charged the fee that was posted on signage. We are very disappointed and dissatisfied with our stay and with the staff and false advertising!
Left earlier than planned and did not receive a refund.
It was convient for what i needed. Price through 3rd party wasn't bad. Rooms were ok.
The way staff treated myslef as well as third party purchase
Loved the view, atmosphere, decorations, and cleanliness
I didn't like how the room keeping staff would knock on d door so early in d morn after I left specified in d office that I would let them know when I wanted room service for cleaning. She knocked really hard that she woke us up twice and didn't get the hang that if we were not answering was because we were still asleep.
We purchased the breakfast buffet with our stay and were very satisfied. The food was very well prepared, fresh, and tasty. Coffee in the restaurant was very good.
The water in the room has a very strong odor and taste, this is very common in Texas and somewhat detracts from the overall ambience.