Hotel is ideally located in the heart of Richmond City. Just 10 minutes from Vancouver Intl Airport, 30 minutes from the US Border and 20 minutes from downtown Vancouver and BC Ferries. Hotel is adjacent to Minoru Park and Richmond General Hospital. Walking distance to Richmond Centre Mall, Gateway Theatre, swimming pool, skating rink, tennis courts and many fine area restaurants. Conveniently located to many unique historic parks, sites and superb cultural, entertainment and recreation facilities. Complimentary 24 hour shuttle to Airport every hour. Shuttle from Airport to hotel available also, please call front desk to arrange transportation.
For a one night stay, everything was as expected.
We liked the homely feel about the place and the way the staff were always willing to help.
Mainly cosmetic. Some broken fittings that had not recieved attention!!
The parkade was small and difficult to park in. I had to go find staff as there was no one at the desk when I approached it on 2 different occasions and there were problems with the room key cards.
The bedroom was good value for money.
Management most reluctant to give change of room when toilet failed - suggested using washroom in lobby.After much pressure finally gave us another room in spite of previous statement that hotel was full.
Friendly and quiet with a nice small park behind the hotel, so ask for a room at the back! Breakfast included and the same with the airport transport.
Is a great hotel near the international airport vancouver , near by is a big shopping mall.
very bad customer service
fairly conveniant to sky train at Richmond, and very Quiet, and value for money with Continental breakfast
a little crowed early morning for breakfast, would not suit ealderly if walking
Staff were friendly and very helpful
It was hard to find due to not enough signage and the only sign they had was covered by a large tree
The hotel and the continental breakfast is very basic but clean and fairly comfortable.
I booked for 2 queen beds and all they gave us was a king with a single, we complained but they said that is all they could do as they were full, which I find unacceptable as we booked in advance and our booking was confirmed as 2 queens. one of my boy had to sleep with us.
Ease of airport shuttle arrangemeent. The young guy at reception was very helpful
Breakfast was very basic but enough