Welcome to the Quality Inn West End hotel in Richmond, VA. You will find that we are dedicated to providing our guests with 100 percent satisfaction and strive to exceed all expectations and provide a timeless experience. Whether here on business or pleasure, you will be pleased with your stay at the Quality Inn West End. We look forward to hosting you. No Pets Are Allowed. A valid credit card is required at check in.
EVERYTHING!!!!!!!!!!! Never again and JR was the worst rep for your company. Never again.
The place looked great online and the lobby was clean however as I was checking in another couple was checking out due to bugs being in their room. After hearing that we decided to get a room elsewhere.
The updates in the room were a nice surprise. Quiet and a very friendly staff.
The elevators are old and slow. I gave my Choice Hotels Membership to the desk clerk when I checked in but I didn't get the points added to my account although I was assured that they would.