|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Gay friendly, Laundry facilities, Non-smoking rooms available, Parking (free), Pool (indoor), Restaurant, Room service, Safe, Storage available, Wheelchair accessible|
|Activities||Fitness center, Game room|
|Services||A/V equipment rental, Airport shuttle (free), Business center, Concierge service, Laundry service, Meeting/Banquet facilities|
|Internet||Internet (free), WiFi (free)|
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Good, 543 reviews across the web
|Service||81% found the |
|Beds||56% didn't like the |
|Room Size||57% said |
|Old/New Facilities||90% thought the |
|Bathroom Size||80% |
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We had an issue with our toilet & it was fixed promptly
The toilet paper roll dispenser was one of those stupid ones that will only let you tear off 2 squares at a time.I prefer to stay at this hotel whenever I'm in the area
The bed. It had one of those numbered inflatable mattresses. I could not find a comfortable position and was bothered by my back.
Room was clean. Beds comfy and spacious washroom. Hbo was a plus
A free continental breakfast was not providedOther than not providing a free breakfast, the hotel was great. Also had a pool table and would stay again if in the area again.
There were a few issues with the room and management took care if it immediately and provided us with complimentary breakfast as a thank you for out patience.
Close to Strong Memorial Hospital.
No, just needed a place to stay after my dads emergency brain surgery. Very thankful.
My flight came in late, way past the closing time for the restaurant. I called from JFK and the room service crew put a salad and shrimp in the room's refrigerator so I could eat something before bed.
I had no complaints other than the 18 cab ride from the airport because the shuttle stopped running at 11 pmI used this hotel for a place to go after my late flight instead of driving home. It is a great hotel with good toiletries and a staff that seems to care. My room was comfortable and quiet. I had a regular bed which I preferred over the sleep number beds. The hotel is in a great location on Jefferson Road six miles from the airport. All kinds of restaurants just down the road.
The price was very good for the quality
the beds were not my favorite, I just don't like those sleep number bedsoverall it had a lot of positives that it offered. the restaurant was convenient and made a great burge. Location and staff wrere good. it was a good fit
The cleaning staff were very friendly and accomadating.
There was no place for a family to eat unless you ate in the overpriced restaurant.Overall good experience but it would have been great if it offered a continental breakfast.
Room while not dirty or anything, was in need of a remake. Dorr jams misaligned, heat didn't work at first and they had to jury rig it the next day to make it work, toilet slow flushing, need to hold down handle through full flush cycle.Hotel in need of sprucing up. From room, to fitness center. Wifi signal erratic.
beds were uncomfortable, refrigerator noisy-had to unplug, window view was a roof and wall, charged $2.70 for a small cup of coffee, room was small no place put our stuff, sheets did not cover the mattressWe would not stay here again. Even with a great price the mattresses were so uncomfortable, I would have slept better in the car.