From impeccable service to many nearby attractions, it's no surprise this Rockwall hotel was awarded TripAdvisor® 2013/2014 Certificate of Excellence. With everything from shopping to partaking in recreational activities at Lake Ray Hubbard, you're sure to find something for everyone at this Rockwall hotel. Delight in being near many area attractions, including Buffalo Creek Golf Course and The Harbor Rockwall, as well as a variety of local events, such as Rockwall Swim Championship, Rock on the Docks and Toyota Triathlon. With shopping, lounges and restaurants nearby, too, there's always something to do when staying at this hotel in Rockwall. Located within less than seven miles of Rowlett, Royse City and Mesquite, many guests explore the surrounding area during their stay. The hotel is only 18 miles east of Dallas Downtown, 40 miles east of Cowboy Stadium, Six Flags® and 43 miles from DFW Airport. Traveling on business? Your trip is sure to be productive with L3 Communications, the Walmart® Training Center, Costco®, Rockwall Technology Park, Raytheon, PricewaterhouseCoopers, CareFusion, IBM®, General Electric®, and PepsiCo, are all within minutes of this Rockwall hotel. Many hospitals - including Presbyterian Hospital and Baylor Medical Center - are also close to this Rockwall hotel. After a great day of sightseeing or business meetings, come back to this well-appointed Rockwall hotel and enjoy relaxing in the stunning indoor pool and spa or delight in unwinding in the spacious, clean rooms. Each of the rooms offer cable or satellite television with HBO® and free Wi-Fi access. Get even more value out of your stay with access to a 24-hour exercise facility and business center, a daily free full hot breakfast and free parking. Looking to host an event or meeting in Rockwall? We welcome you to join us in our meeting facilities that can accommodate up to 75 attendees. Make a reservation at the BEST WESTERN PLUS Rockwall Inn & Suites where location and service is key! Enjoy your stay!
Hotel parking lot too crowded. My check in person was a Lil rude.
At check in twice we went to rooms that were not the correct room. Ince the room was occupied the other someone had been smoking in the room.
Very friendly staff. Clean rooms. Good breakfast.
The room was cozy and romantic. The breakfast was wonderful and the cook was genuinely nice and sweet. They allowed us late checkout.
There was a spot on the sheets that was questionable.
Friendly Breakfast Hostess
They were courteous, clean and the room was better than I expected with a beautiful view of the freeway. The breakfast was amazing and the cook was very sweet. The location was so close to food and shopping as well.
Definitely Hotel Employee in the breakfast room!!
comfortable and clean atmosphere. friendly staff. great beds. The decor was perfect
The staff went above and beyond to make sure my family had a great time and was comfortable! Best staff ever!
Parking lot was a little tight.
The free breakfast was outstanding and the staff was very accommodatingree breakfast was outstanding and the staff was awesome.
The bed was too firm for my liking.
Comfortable bed, kind staff, clean room
Traffic NOISE, bathroom had a smoky smell
clean and hot breakfast
building, lobby cramped entry to hotel seemed like entering a side door
$--- a night what a rip off. They didn't turn the ac on before arrival DURING summer.It might as well be sitting on the highway. Sleeping on the floor would be so much more appealing than the rock they call a bed. Front desk was not friendly. I can go on
Everything didn't even stay for breakfast! Miserable night tossing in turning between the interstate noise and the rediculous thing they called a bed.
The staff were friendly and courteous; Fernando was especially helpful.
There are bedbugs at this hotel and they need to address the issue.
Parking is terrible. Several thing didn't work
The room size was pretty good and the location was good.
Bed was hard as a board. Carpets dirty. VERY small indoor pool. Very small breakfast area. Very small reception area that was crowded. Little parking.
Proximity to restaurants and Bella Harbor
Roaches in the room & the staff acted like it was no big deal. It was overpriced. Vending machine was broken. People suspiciously congregating outside at all hours made us nervous.
Breakfast staff was very nice
The air conditioning in the rooms was very poor and they kept the common areas like hallways above 80 degrees
Hallway smelled like cigarette smoke
The woman serving the breakfast was wonderful and the breakfast was actually more than free carbs! Room was fine too.
1. The hallways smell foul 2. The first room we were given smelled awful, the second was ok. 3. The pool was very small and the water was not very clear. 4. Did I say the hallways smelled bad? This was really the worst part of this hotel.
the staff was very accommodating and professional.
The staff decided to put bug poison out the back door just next to my room. This caused numerous bugs to come in my room to die.
The room was descent, the staff was rude and there was noooooo parking. The iron did not work and the staff didn't want to deal with it till morning but finally got one to replace it that night. The room was supposed to be smoke free but stunk of smoke
Sorry not one.
The bathroom obviously had not been cleaned. Not a good start.
Location in Rockwall was convenient, but the hotel was squeezed into a small lot with only one entrance/exit. The older black staff lady that was working the breakfast area was friendly, helpful and and excellent representative for your hotel.
one entrance/exit, dark room, hotel needs updating.
I was very disappoint in the overall appearance of the Hotel. I have stayed in several hotels in this area that were also rated 2-1/2 stars and they were far superior to this property. I definiately think the rating needs to be changed. I would not have place a bid if I knew this hotel was not comparible to the other 2-1/2 star properties.
The hotel was comfortable, the breakfast staff in the morning were very warming and helpful.
Upon arrival the staff was not immediately available to service people. The front counter person was insistent on still collecting an additional twenty dollars for a double bed.
The smoking and non-smoking rooms are on the same floors!! What were you thinking? Our room smelled all night and when we asked the desk clerk to move us, she said that all of the floors were mixed together like that!! TERRIBLE, unless you're a smoker!!!! Then to top it all off, the floors are all wood and the walls are poorly insulated. We could hear everything!! VERY BAD EXPERIENCE!!!