The Hotel was beautiful and the details were well thought out and I was impressed with Boscolo Exedra.
Be very careful if you book this hotel through a third party booking service. They did not honor my booking and the entire check in was long and delayed. The Hotel Boscolo charged my credit card that I gave them for incidentals even after I showed and emailed them the copy of the booking. Very frustrating and I am still dealing with it weeks later.
This beautiful hotel is centrally located. My room was upgraded on the 3rd floor mezzanine where the ceilings were 2 stories high. Amazing The reception, concierge, servers, and restaurant hostess were all very nice and helpful - despite my sad attempt at speaking Italian! I will be back soon!!
All people were excellent
the location, the building, the decor, the luxury
for a five star luxury hotel of this caliber the tv is very small and cold and it contains only one english channel and 15 italian channels !!!!! Also the breakfast lacks variety:
Rome was fabulous but hotel was a huge disappointment.
Expensive for what it offered. Dinner for 2 was 250 euros and breakfast was 25 euros per person. Breakfast was disgusting with scrambled eggs that tasted like rubber. To iro a handkerchief was 9 euros - not that we did but this gives you an idea of what a rip off it was. Swimming pool is a small plunge pool and was out of service anyway.
Loved the spacious comfortable bedrooms and bathrooms - a haven of tranquility after a busy day of sightseeing in Rome.
The staff were so impersonal as to verge on being uninterested. Lack of central lobby was unatmospheric and the hotel's location is poor for sightseeing. They also haven't got their roof top terrace sorted out properly. Lovely idea having a pool but it's very cramped.
The staff was efficent on check and check out.
The spa staff was not attentive to be kind, first rescheduling a treatment and then being more than 30 minutes late on the new appointment time. They seemed unhappy and offered no regrets when we decided to cancel after waiting with no up date until we left. We had an interior room and fortunately it was too hot to think about sitting on the balcony over looking to courtyard because the dumpsters were in the courtyard and smelled when we stepped out there on arrival. This is a poor use of this space regardless and the Bauer can do better.
Service very slow. No view at all from room.
high standards, beautiful rooms, location settings
shower/ bath was low pressure and hard work. there was no view from our room.
Excellent service and location.
Location was good
Just felt it was over priced, not very good value.
Our hotel room had a very strange, undesirable odor