You'll be centrally located in Rotorua with a stay at SilverOaks Resort Heritage, minutes from Whakarewarewa: The Living Maori Village and Rotorua Golf Club. This family-friendly hotel is within close proximity of Racing Rotorua and Whakarewarewa Thermal Reserve.
Make yourself at home in one of the 41 guestrooms featuring refrigerators and microwaves. Satellite programming and DVD players are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Rec, Spa, Premium Amenities
Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and an outdoor tennis court. Additional features include wireless Internet access (surcharge), babysitting/childcare (surcharge), and tour/ticket assistance.
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.
Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
I was disappointed with the reception staff both on arrival, advice during the stay and upon checkout.
Good location for thermal pools, lovely apartment, helpful staff
Horrible scruffy guest laundry, broken wash powder dispenser
Accommodation clean and tidy - reception very polite
The hotel was comfortable and in a convenient location for local sightseeing. We did experience one or two small problems, but the staff were very attentive and endeavoured to put things right. Very good value for money.
The surroundings are lovely, pergolas, heated pool, spa area, putput golf,pungas. The staff were friendly and tried to help as much as was possible
The hotel did not accommodate us even after phoning to ensure 5 females would fit in the apartment not enough beds, Sofa bed really uncomfortable and dirty sheets on the foldaway bed, YUK!!!! no beds made next day no replenishment of coffee/tea, and no toilet paper. Mould inbetween tiles in bathroom and ceiling of shower. As for restaurant appalling, for $27 a pattie size steak and 2 tablespoons mashed potato. Chicken dish 3 small pieces crumbed and sliced potato for $24.50 tourists and fellow Kiwis must feel totally ripped off. I thought staff would have offered alternative after complaining about food but nothing was offered.