Like home away from home.
Staff was nice, fast.
Nothing not to like!
great location and fantastic breakfast bar!!!
The room was very spacious with kitchenette, living area with pull out bed, and comfortable queen sized bed. Very good proximity to all the tourist areas for the cost.
Great and convenient location.
The hallways had a smell that wasn't pleasant but the rooms were just fine.
Location was excellent and easy to get to
The floors in the bathroom had hair all over them and the bathtub was still dirt from the last tenant. Fire alarm went off in the early morning hours for several hours and we had no power. It was one of the worst experiences ever!
The proximity to the downtown area and the Riverwalk was good. The staff were very helpful and willing to go out of their way for us.
The room size and furnishings were outstanding. The staff was wanting to please. The food was also excellent.
I liked how the room felt like you were in a small apt.
Bed was not comfortable, staff did not have good knowledge of tourist info.
The layout was great ! Felt very comforting like home.
The couch !!!
The couch was very hard to access (moving cushions with insufficient space to put them in),had an EXTRAORDINARILY thin mattress, would have required us to make it ourselves(keep in mind the tight space).really didn't work. Double price of much nicer room.
The room was HUGE and it had a kitchen.
The noise in the second floor sound it like if they were doing exercising but actually was three dogs running around the room at 1:00 am
did not have the option for a double bed and the hotel did not have enough blankets for the roll out bed
I liked how new and clean everything seem. The free breakfast was also great.
When bidding on Priceline, I put in 2 people, but my friend and I didn't want to share a bed. The room we got was a studio with a double bed and a pull out sofa bed, which was not ideal. I wish there was a way to tell Priceline the number of beds needed.
how the room was like an efficiency apt
the breakfast area was so small and so packed and everything was empty and the breakfast time wasnt even over.. only one worker with so many guests.. she couldnt keep up with refilling items.. guests so many were very unhappy
Kitchen area was Ok.
The Bed. It was a small worn out piece of S***T. Tv did not get very many channels. The Shower was as bad as the bed.
the staffs willingness to accommodate my request for a room change
the rooms smelled of mold and mildew. it was stale and stagnant
I had to change rooms twice , 1st room was unclean and furniture was old and dis colored and we were giving a room in the rear of hotel and told to park in back very unsafe. They second room was full of smoke hotel rep had to go in walls still did issues
the room was clean
there was absolutely no parking. also we received a one bed instead of two
Our family stayed in a two bedroom suite for two weeks. The children loved the ample space in the room and it was cleaned daily. The daily breakfast was super, especially the Texas waffle. They had a delicious evening meal three nights a week that we also enjoyed. The children enjoyed the clean outdoor pool and hot tub. EVERY staff member was very friendly and helpful. The whole family loved the evening cookies in the lobby. My children were ready to move to San Antonio because they had such a super time and this was greatly due to the great experience at Residence Inn! Thank you all!
Close to area I needed
Pool was very small, room was small, seemed more like a fixed up motel 6
My husband and I stayed here for our fifth anniversary. The hotel staff was friendly. The parking lot was packed. The key would not open the door to the hotel near where we parked. The worst part of it all was the roach that fell from the ceiling onto my bag. Yuck!!!
Stayed in two bedroom suite with daughter, son in law and 3 boys (two teenagers). There was plenty of room and good that there were 3 TVs
We loved this location which is a couple of mins drive to the River Walk Mall. We really enjoyed the outdoor pool and most of all the breakfast with eggs, waffle, sausage, bacon and many many other things. This rocked every morning and made a great start to our day! We plan to go to San Antonio again in September and will surely live there! 5 thumbs up!!! - Koustubh
My girlfriend and I were absolutely impressed with this hotel. After doing extensive research and making phone calls about the area, location and other hotels this was the perfect location. The hotel was easy to find, check in took less than 1 minute, the room was adorable (apartment style), the pool and hot tub were excellent, the breakfast was good (belgian waffles!) and the location was perfect. There is also a playground and basketball court. The hotel was located close to the Riverwalk, Market Square, Alamo and the Tower of the Americas. You can walk to it if you like but there is a trolley (Yellow Route) that takes you to all the major locations on the Riverwalk for $1.00! (The trolley stop is about a 3 minute walk from the hotel). The hotel location was just off the highway, near other hotels and a Police Department. There is a Mall, HEB, Wal-Mart, Gas Stations and Fast Food Restaurants all less than 10 miles from the Hotel. THE ONLY NEGATIVE ABOUT THIS HOTEL IS THAT THERE ARE NO ATM'S IN THE IMMEDIATE AREA. The hotel across the street has an ATM but is reserved for their guests only (you have to have a key to access it). The closest ATM (HEB) is about a 6 miles from the hotel, easy to find, but I would make the trip there during the day ONLY! It's a mid range cost hotel but in my opinion is well worth the money if security and comfort is important to you. We parked our car at the hotel for three days and trollied everywhere we wanted to go and did not have any probs with the car. OVERALL it was a very pleasant, quiet, comfortable stay.
The rooms were newly renovated and spacious. The pool did not close and the kids loved that. Trolley passes every 15 min. to bring guests to downtown/Riverwalk destinations. Free breakfast & Free parking a great plus. We will choose this hotel again.
This is by far the friendliest Hotel/Inn staff I have ever encountered.