The Holiday Inn Express San Diego SeaWorld/Beach Area invites you to experience the refreshing escape of San Diego’s endless activities and world class attractions. We are both a San Diego Zoo and SeaWorld San Diego preferred partner hotel. Our property is located in the heart of Mission Bay, just minutes away from SeaWorld, San Diego Zoo, Children’s Pool, Historic Old Town, and 70 miles of beautiful beaches. Watch the Padres take the field at nearby Petco Park, or see the Chargers play at Qualcomm Stadium. Discounted area attraction tickets are available for purchase at our property.
Friendly staff when we arrived, however checked out and mentioned the none warm water and the gunk and front desk could care less, tried to inform them for the next guest. Won't be returning.
Hard to get to property, shady area parking lot next to dealerships, no warm water in the room, black sand like gunk came out of sink when toilet flushed. Glad it was only a short stay! Very disappointed!
Had some extra time at the continental breakfast as my wife slept in. Food was very good. The staff was friendly and did a great job.
It was a clean room and staff was pleasant and helpful. Near the bay and mission beach but not walking distance as photos suggest.
Outside having a tiny room and needing to straddle the toilet to open the bathroom door...especially when trying to get out of the shower....it was a good place to spend the night.
I like that it was clean and smelled clean. The lady at the breakfast, spoke spanish and was really friendly.
I didnt like that the restrooms were soooooo small, and the door didnt close sometimes. Overall i didnt like restrooms and the parking too small.
I was warmly greeted and every staff member smiled, said hello, and were genuinely kind. it was clean, well kept, and a great stay for my three grandchildren and I. The breakfast was good, although not my idea of healthy food. But the grandkids likedit.
My only complaint would be that the breakfast was served in styrofoam plates and bowls. It wouldn't be difficult to do more recycling and use paper goods. There was an exorbitant amount of waste.
The room was very clean. The staff was very nice. The continental breakfast and eating area was very Nice too. I have never had such a great choice of food to choose from. And it was delicious! The location is centrally located. We will come back here again. Ana and Yadira were very accomadating and explained everything to us about our room and any other issues.
The only thing that went wrong with our stay was that someone's child pulled the fire alarm in the hotel. The hotel had to be evacuated. All of the guests had to leave their rooms. This hotel has a very good alarm system for fires, and security cameras, so at least they were able to find the culprit who pulled the alarm. The staff explained to me that the fire department did arrive, and the family of the child will face a hefty fine for the disturbance. This was of no fault of the hotel. I was pleased to know that they have everything under control. It did make you feel at ease that they take the safety of their customers very seriously. So kudos to the Holiday Inn for making sure their guests are safe!
They didn't have towels in pool area after I called before hand to check if they did and the front desk said yes. I had to walk up back to my room with my kids all dripping wet.
These people really want to be the best hosts they possibly can be and it shows everywhere. Down to the details like the same enthusiasm from every employee every single time they pick up the phone to answer a request/inquiry. My favorite breakfast of any hotel ever is at the Renaissance in Long Beach. The eggs are milky and not dry and the sausage patties are juicy and not stiff same with bacon. While the drinks served aren't as good the meat and potatoes of the beeakfast items are close to it in quality which is remarkable and commendable. Overall in most respects this people will do right by you and I don't think you can best their customer service. Or attempt thereof. Customer service value for money = crazy good.
Bathroom smelled of humidity/mold... A criminal offense to guests as far as I'm concerned. Doors locked everywhere... except for one that is suspiciously left half open in the back of the building next to Rubios.
Tight space but comfortable bed and pillows
Top-notch hotel! The rooms were spacious, clean and felt very luxury... Staff was great and breakfast was off the chain. Will definitely be coming back soon!
Nice hotel close to zoo etc
Door to bathroom stuck frequently. Staff seemed very attentive and eager to fix when advised at checkout