This Hyatt Place hotel features 234 guestrooms and suites as well as nearly 7,000 square feet of flexible meeting/banquet space. We also offer a Complimentary a.m. Kitchen Skillet, featuring freshly prepared breakfast sandwiches, waffles, French toast, pancakes and steel cut oatmeal, available daily along with free wifi throughout the hotel and guestrooms. You can also enjoy a day of shopping at Santana Row or Westfield Valley Fair Mall.
Late night eats all night menu items available for pickup in lobby. Also the room included free Breakfast good variety of foods.
Parking was a little confusing
Carbon monoxide is most definitely in the air in the rooms at the end of the hallways. I had what I can only describe as carbon monoxide poisoning. Confusion, headache, dissertation and nausea. Hotel thought it was proper to comp only one of my nights.¿�
Carbon monoxide poisoning
Modern upgrades to the interior and exterior, inclusive breakfast buffet bar and tiered group seating area, and good customer service. Location was prime for San Pedro Square and the various museums in DTSJ.
Parking was expensive for out of towners.Broken elevator during our stay.Room bathroom door is thin as paper.Staff did not allow me to tip her; she walked away.No safe in room.
The most i like it was the staff.
I had to leave.
The first room I was in was noisey and stinky.
The size of the room
The size of the bathroom. Kinda small.
The bathroom door was broken . But everything was ok .
The cool/heat system is very load and difficult to adjust.....I hate paying for parking...
Clean and functional.
Hotel Employee at the front desk gets an all star rating. Went out of his way to help me print documents.
Clean, good location, nice staff
The internet was super slow and unstable, not great at all for an hotel around a tech center!Only one out of three elevators was actually working.
Location, staff and breakfast
Wifi did not work at all, it was impossible to access the internet. They had only one elevator working and there were 2 conferences in town. It took 10 minutes to get into the elevator every time.
Immaculate. Great and attentive staff. Super location.
Location - Close to convention center
Way noisey - not well constructed for a city hotel located next to a light rail line and under a flight path. Every breakfast choice had cheese. Not good for us lactose intolerant folks.
Ideal Location; clean, well appointed room; great amenities; 24 hour food service; clean, well equipped Fitness Center; attentive and personable staff.
Price. Late reservation equalled a horrible room rate of $---/nite. Business trip, so no choice, but would have stayed elsewhere if on my own budget.
Very clean rooms and helpful staff. The room service was fast. The beds were very comfy.
While it is convenient to the airport, the downtown is just beyond walking distance so there is not much to do right around the hotel.
Love the location close to everything,staff was great we had a great stay !
The location and the breakfast were nice.
The room was not cleaned until after 3:30 and after a long day at a soccer tournament I wanted to just go back to my room and relax. I couldn't due to the fact that it had just started to be cleaned. On check in we were missing soap and shampoo.
The bar, the bartender, free breakfast, pet friendly
Front desk couldn't do anything about noise levels from other guests. I kept getting woken up by doors banging, running across the hallway, loud talking, and cackling till 5am! Couldn't sleep at all! Very dissatisfied and unhappy.
room setup is excellent. Staff was great! Location fun.
the room is very noisey. Hard to sleep. In flight path, light rail right outside the window. Air conditioner very loud.
We were on the second floor over the ballroom area. There was a very loud party going on until midnight. We complained to the staff about the noise. They said they would ask them to turn it down, but the bass came up through the floor. Very annoying.