|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Cribs available, Express check out, Gift shop, Night club, No smoking, Non-smoking rooms available, Parking (surcharge), Pool (outdoor), Restaurant, Room service, Safe|
|Activities||Casino, Fitness center|
|Services||A/V equipment rental, Business center, Concierge service, Laundry service, Meeting/Banquet facilities, Spa|
|Internet||Internet, WiFi (free)|
|Policy||Pets not allowed||Landmarks||
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Good, 1,893 reviews across the web
|Grounds||Pleasant grounds. 73% mentioned it positively.|
|Restaurant Prices||87% were |
|Distance to Beach||92% |
|Breakfast Prices||81% were |
|Ambiance||Ambiance is not good. 58% gave negative feedback.|
|Hotel Building||Building is not very nice. It had 59% negative mentions.|
|Service||59% thought the |
|Old/New Room||For 76%, the |
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Nice small hotel with clean rooms but expensive restaurant and bar.
At check out I was billed a 12 pwecent surcharge of $19.20. Nobody could explain what was this surcharge. In my opinion it was another way to make money!
The staff over there is really nice.
Yes, many things. It is an old hotel and the rooms are totally outdated. We got an upgrade but the room stank of old furniture. There were power outlets that were broken and most handles and hinges were rusting. The room had a dampness all the time.Old hotel as I mentioned before but the staff there is very helpful. I give 9/10 for the staff. Unfortunately, the room and the hotel leave much to be desired and we don't plan to go there again.
Location, and nice rooms.
Check in was two hours late. Desk staffed was embarrassed, but house keeping didn't finish the rooms on time.Possibly management could have housekeeping appear for work earlier, or hire more employees and expect them to finish by the posted check-in time.
location was nice, welcome drink coupons were nice
My view from the window consisted of a rusted air conditioning unit sitting outside and cement walls. Only 1 wash cloth was in bathroom. They charge you $14.00 to park your car on the property, so if you rent a car, figure that in your price also.Definitely not a 3- 3 1/2 star rated hotel.
Price, Employees were awesome
Quite noisy everywhere except pool area and ambassador club levelroom was very noisy at night. Could hear doors banging during the night. Finally figured out it was the employees going in and out of their service entrance on our level.
Their friendliness and willingness to help. Also, they let us check in early and held our baggage after check out at no additional charge. They even upgraded us at no additional charge!!!
No!Awesome staff, awesome service, everything was awesome!! I would stay there again in a heartbeat!
they charged us taxes anyway on top of what we already paid. They also charge different amount on the same room types. The room was not ready when we got the and they were not helpful on when it will be. we came back and more waiting for ROOM.the staff were not exactly helpful. Had to wait for a room and wait. Came back when they said and had to wait some more. Then they charged us more hotel fees which we already paid as part of priceline charge. Also there were 4 rooms identical price and everything and they charged us different amount of 'fees'. They gave a casino coupon and would not let us use it as a group only each individual person separately maybe would be allowed.
Close to authentic PR resturants, Café Del Angel.
Dated!Hotel Staff were nice and accomadateing,much appreciated! Felt safe, for the price we paid it was a steal!
Nice customer service
rooms old , bathroom small, tub backed upNot my favorite stay. The staff was curteous and nice but the hotel could use improvement. Location was okay but rooms were not much to speak of.
Overall cleanliness of Hotel, staff was very helpfull,excursion desk alex was extremelly helpfull and extremelly freindly. The location to shops and restrauants was excellent from high end restaurants to burger kings, subways, wallgreens. Great Management