Located in San Mateo, Extended Stay America San Francisco - San Mateo - SFO is convenient to Leo J. Ryan Park and Mariners Point Golf Center. This hotel is within close proximity of San Mateo County Event Center and Hillsdale Shopping Center.
Make yourself at home in one of the 137 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls.
Rec, Spa, Premium Amenities
Make use of convenient amenities such as complimentary wireless Internet access, barbecue grills, and discounted use of a nearby fitness facility.
For your convenience, a complimentary breakfast is served daily.
Business, Other Amenities
Featured amenities include laundry facilities, a safe deposit box at the front desk, and coffee/tea in the lobby. Free self parking is available onsite.
It was a nice and quiet and great parking lot
I didn't like that the room was too small
Overall it is average hotel with decent stay.
It was good with all the features however the carpet was wet.
price was better than anything else around
not clean, the free breakfast was less than stellar.
Allowed our dog
noisy bed and chair. Very small room, especially for a handicap person.
The air conditioner/heater emitted an awful smell and was filthy, I can only describe the smell as rotting food or something like that, so I did not use it.
My plane was delayed and I arrived late.The door was locked so I had to call.I was given a smoking room and requested nonsmoking. When asked to change room was told have to pay for upgrade because it was through PL and it's smoking only.Had to show proof.
It was close to the highway.
We were unable to check in. The front desk closed at 10PM and their emergency contact phone did not work. No one picked up the main hotel phone line either (including when Priceline called to find out what was going on).
We arrived to find our 'nonsmoking' room smelled like an ashtray and only after refusing to sleep in it did they move us to another room that didn't smell like an ashtray but instead smelled like a urinal. The place was filthy. The carpet was so vile and dirty we didn't want the bottom of our feet or even our shoes to touch it. Even inside of the cabinets smelled. There was hair around the bathroom. There was no service to clean the rooms or make the beds (which was not explained when we booked the room nor when we checked in). The place felt more like a welfare hotel or a homeless shelter than it did a $*/night hotel. The staff was incredibly unfriendly and unhelpful -- almost implying that the problems were our fault.
This is the worst ever - here's a list of the things wrong: sink and bathtub drains plugged, 4 people booked in room and there were 2 glasses and 3 mugs, double mattress pads placed on queen sized beds, mattresses were very noisy any time you moved, mattresses, bedspreads, drapes, carpet were extremely outdated as well as dirty, no ice machines (were told that there were no ice machines because there was a refrigerator in all rooms with ice trays (ours had 2 ice trays!), the towels were were paper thin, no maid service, there was the remenants of used coffee in the coffee maker, shower curtain was filthy and the tv remote would turn the tv on but nothing else - called office and it was replaced - but still did not work. I would NEVER stay here again ever!!!!!
The floor in my room needed vacuuming and I found a t-shirt on the floor. The sliding mirror on the closet came off. The screws on the towel rack in my bathroom are rusted. This room is in need of repair and remodel. I was planning on staying for 4 nights but I'm checking out the next day.