Residence Inn by Marriott San Antonio Airport/Alamo Heights

The hotel maintains a clean atmosphere all around the grounds, and the rooms are described as immaculate and beautiful by many guests.

Guests have consistently praised the staff for being really helpful, courteous, and beyond the best, providing outstanding customer service.

The rooms are clean, spacious, and equipped with comfortable beds, making for a very comfortable and pleasant experience for guests.

Yes, the hotel is very kid-friendly, and the staff goes above and beyond to accommodate families, providing cribs, complimentary breakfast, and a welcoming environment for children.

The breakfast is described as great, with a nice selection and accommodating staff ensuring the food is served hot and providing a pleasant dining experience.

The rooms are equipped for cooking and storing food, making it convenient for longer stays or for those traveling with kids.

The hotel is very kid-friendly, offering cribs, a complimentary breakfast, and a pool open until 10 pm, making it a great choice for families.

The hotel provides a free airport shuttle, which is convenient for those arriving by air.

Some guests mentioned that the facility seemed to have been renovated and was modern and clean, with spacious, comfortable, and clean rooms. Consider requesting a room with a view for an enhanced experience.

Some guests reported noise issues, such as traffic and loud homeless people walking around the gate, so consider this when selecting a room.

Some guests found the room layout to be a bit funky, and the bathroom had visible pee stains in some cases. It's advisable to check the room thoroughly upon arrival.

The hotel offers increased accessibility, making it a suitable choice for guests with mobility concerns.

While many guests praised the cleanliness of the hotel, some mentioned issues such as a smelly room and a smelly and overwhelming pine-sol cleaning supply odor, so it's worth being mindful of this aspect.

Some guests experienced issues with their rooms, such as broken elevators and maintenance problems, so it's advisable to check the room's condition upon arrival.

While most guests praised the staff's helpfulness and courtesy, a few mentioned negative interactions with staff, such as a rude encounter with a breakfast buffet employee.