The Sleep Inn and Suites is near Sea World and has easy access to all San Antonio attractions, shops, restaurants, businesses and other attractions. All rooms feature 32-inch LCD televisions, microwaves, refrigerators, coffeemakers, hair dryers, free high-speed Internet access, irons and ironing boards. Hotel features free continental breakfast, 24-hour coffee and tea, indoor pool, exercise room and business center.
The rooms were clean...no bed bugs!! Staff was helpful and friendly. The indoor pool and jacuzzi was nice, but overcrowded with lots of kids. Breakfast was ok...pretty basic. But it was decent for the price
I did not like that on Saturday morning, busy from the likely Sea World guests, that there was a long wait to get the buffet breakfast and not enough staff to keep everything stocked.
The staff was extremely courteous. Location was good. The free parking and breakfast were a great plus.
The only downside was my room was not ready by check-in time. However they did promptly go to clean it while I waited in the lobby.
Cleanliness of the room wasn't up to standard...there were a couple of roaches in our room. The sheets were very dingy aND the blanket had stains on them.
The friendly and pleasant staff.
No complaints, this place was perfect!
It was close to everything we needed, including a car dealership when our car broke down.
I informed the desk of long hair on the side of the bathtub and on the side of the wall in the shower twice and it never got cleaned.
The hotel was very dirty the house keeping service was horrible in my experience I am never going back to that hotel it was horrible
The walk-in shower.
Not having ice machines on all floors.
Clean room, comfy bed. No noise. Fast check in. Friendly staff.
Breakfast room to small
The areas is nice , break are good so close to everything you needs
It was close to Sea World
Upon entering there was crumbs on the floors, closed tampon under ac unit, pennies on night stand and bed not made up correctly. We were about to not check in when there was a guy behind the register not in uniform.
Breakfast was adequate, Lobby was clean and very niceLocation was great for access to Sea World
The King room I had reserved Had no TUB so had to move to a queen room,breakfast was always closing early not sure if she had another job or what? had to call front desk 3 times because of people above running around @3 AM staff was NOT HELPFUL
They did not clean the room during our stay until we asked.
pool, hot tub, breakfast, friendly staff, and room was just right for the price.
Friendly staff, adequate breakfast, pretty good hotel for the price paid.
Wi-Fi didn't work. Parents and kids in separate rooms with kids banging doors until late. Also family upstairs let theirs run and jump pretty late. I know kids will be kids, but we always managed to remind ours that we were not the only ones there.
Bed had nasty white stains on comforter, smoke alarm kept chirping we had to physically take it down ourselves by there was not a maintenance man on duty. They had no bath tub stoppers for bath tub. Workout equipment was broken and workout room was dirty.
The breakfast bar
My heater stopped working. After checking in I went to shower and found several long hairs in the shower floor. The furniture was broken and missing drawers.