everything was good, the room cleanliness, the location, the breakfast and the staff, I very recommend this hotel.
Next to food and entertainment.
Tv was in middle of room. Wasn't optimal position for bed or couch.
To much light infiltration into room at night
location & rate
1st room i was given smelled really bad. 2nd room was almost as bad but i didnt changenrooms as i was pressed for time for an event i had to atttend. i stayed two nights...each time i walked in my room the smell was horrendous.
Great location and okay breakfast
Standing water in shower, no towels, toilet paper in room
It was conveniently located for the event I attended. The hot breakfast was good and the hospitality was good.
It rained the first night and water leaked on to the floor causing the room to have a musty odor and apparently the hotel new about the issue because the hotel brought a fan in without us calling.
Location awesome ! Rooms are nice
Room smelled horrible ! Like wet clothes.the driver from the van got us lost he didn't know his way around.so we took our own car. Breakfast sucked rude employees
Room was very good size and quiet. Staff very friendly
The staff was really exceptional. They were very helpful and personable. We also loved the bed. It was perfect.
Outdated, 5 cars were broken into the night we stayed.
The room was spacious, pool was ample, easy access to highways
Nothing i would say I didn't like, the only two things i noticed were that the room was a little musty smelling when we came in and the breakfast area didn't quite have enough seating area for the people having breakfast
I like the location of the hotel. It was pretty much 15 minutes from all my destinations.
I did not like the small bathroom, which I read in the reviews. However, the drain stopper was broken, there was used soap in the soap holder, and refrigeration wasn't cleaned (food left).
no towels at times, sink was clogged, did not have extra pillows.
room was not clean. Location was outside the medical center.
The room smelled musty and kind of funky. Sometimes this is expected in a cheap hotel. We were tired from spending the day with family so didn't complain or get another room. It wasn't unbearably bad, but not what one expects from a 3 star hotel.
Yes...room was hot and smelled musty...very old bathroom..boiler broke so there wasn't any hot water..room had ants in the sinks and bathroom area..no towels or washcloths in the room at check in..it was a awful experience
The hotel was easy to get to, right off the highway, friendly staff that were very accommodating
Spaces were pretty outdated, carpet was stained and dirty
Rooms and furnishings seemed tired.Dirty towels and washcloths not collected by cleaning staff.
Staff was polite
Wasn't even a one star hotel.
worst trip ever worst cust service
What I liked about the hotel was that the staff made this hotel very accommodating.
There are no privacy rooms. Merely a wall to separate the living room from the bedroom. It is very crowded in the weekend morning for breakfast.
Location in San Antonio. Easy to get to the medical center and to the River Walk area.
Friendly staff. Good breakfast. Great location
Bathroom is small. Towels were pretty thin for a 3 star hotel
Rooms were quite nice and clean, with a memory-foam mattress on the King bed.
Bathroom area was kind of small... but adequate.
The room was clean, had a refrigerator and freezer and stayed adequately cool in the Texas heat.
The tv was at a weird angle no matter where you sat in the room and the walls are paper thin. We could hear everything!!!
Fire alarm went off 3 times..4am,6am and 8:30am
The front desk staff and breakfast were excellent.
The room was a little dirty. There was something brown splatter on one of the walls.
They had a great breakfast, especially good for families with children.
The bathroom was not as clean as it should have been. The toilet bowl had a ring around it.
Convenient location. Rooms were spacious.
Incredibly uncomfortable bed. I got up at 3am and moved to couch it was so bad.
We like the breastfast buffet and the staffs.
The hotel and rooms are kind of old. I booked two rooms and one of them smell really bad.
The wall between the main bed and the sofa should have had a door. The TV was right in the middle instead of being in the room or the living area. It was about the same size as a large hotel room, not really a suite, other than it had a sink and fridge.
The hotel staff was excellent and very helpful, when we had to extend our stay a few extra hours. The area is easy to get around, The food at the hotel was great also. Rooms were clean, it was close to shopping and a movie theater.
Really enjoyed our stay is close to a shopping center with a Target store so we could get essentials as we needed them
This was an anniversary/weekend getaway. First read reviews and figured it was worth a try. Felt we got value for our money. While it was not close to the Riverwalk, location was relatively safe. King-size bed was very soft and comfortable. The room was fairly large, with sofa, wetbar (microwave included), desk, closet area and clean bathroom. Hot breakfast was not the best compared to other hotels we've stayed at, but it was free. There as a wide variety of cold/to be heated foods as an alternative to the hot breakfast. Good value for families with kids. Front desk was honest about recent rash of break-ins into cars around the city. Advised not to leave valuables in car or at least in plain site. Prime parking spots were available, despite what seemed to be a busy weekend. We would stay here again, given the friendly front desk staff, clean rooms, comfortable bed and free breakfast. Overall, we were satisfied with our stay and would recommend to others.
We had a pleasant stay here. The staff was extremely friendly and helpful. The breakfast was great with eggs, sausage, waffles, oatmeal, breads, cereal, yogurt, fruit, etc., and it is constantly being replenished. Plenty of room to sit. When the breakfast area is full, they have a meeting room open for the overflow. Our stay was for fun, we were at Schlitterbahn in the daytime and downtown San Antonio in the evening. Clean room, comfy beds and plenty of room for our family of four. We visit San Antonio at least once a year, and I'll definitely look into staying here again!
Traveled with my 2 grandchildren. The rooms were great! Clean & convenient w/microwave & refrig, etc. Would recommend this hotel to other vacationers.
The check-in clerk tried to bump me to another hotel, but ended checking me in at the end because the other hotel did not have rooms available. I didn't raise hell, but I should have.