DoubleTree Club by Hilton Hotel Orange County Airport is located lakeside in the heart of Orange County’s South Coast Metro area, one mile from John Wayne Airport (SNA). This beautiful Santa Ana, CA hotel sits alongside the serene Hutton Centre Lake providing a quiet setting for all to enjoy. Indulge in a signature warm chocolate chip & walnut cookie at check-in, and relax in a contemporary DoubleTree guestroom with magnificent lakeside views. Unwind with cable television and a mini-refrigerator in your guestroom Keep up with work in the business center, equipped with complimentary high-speed internet access as well as photocopying, printing and fax. Hold a conference or reception in the 1,848 sq. ft. California Ballroom for up to 180 guests. Swim laps in the outdoor swimming pool, work out in the fitness center, fully-equipped with equipment including cardiovascular machines and weights, or go back to the basics on the jogging or walking tracks. Enjoy a delicious meal at this Orange County hotel’s restaurant, The Lakeside Bistro, which offers casual dining and drinking with two HDTVs in a scenic lakeside setting
The manager Mr Kumar was very polite and granted me a early check in after driving 6 hours with the family. He Always greeted me by name. My daughter loved the lake with the duckies.
The beds were uncomfortable and the breakfast wasn't worth the 15 dollars per person
Friendliness of staff. Room rate is reasonable.
Difficult to communicate with cleaning staff. In seeing them on floor, asked them for a trashcan for the bathroom, box of facial tissues, etc and each of them could not understand. Had to ask at front desk for several times to finally get a trashcan. Towels were not replenished completely. For instance, only 1 bath towel would be furnished and face and hand towel would be missing. Suggestion: Have towels, tioletries, etc available upon request in an area behind front desk so housekeeping does not have to make a separate trip to a person's room. It appears time would be saved on part of staff plus one then has to wait until the staff comes by. Unusual and extremely bright night light does not turn off on top of coffee maker. Asked at front desk and a maintenance person was sent up. However, he did not speak English and could not explain or fix the situation. Instead he said I was in an Honor's Member Room. So we draped a towel over it at night to avoid the bright light shining all night long.
The room was very comfortable and clean, everything was fine.