Welcome to The Fess Parker - Santa Barbara A DoubleTree by Hilton Hotel and Resort. Located on one of Southern California's most beautiful coastlines, our dramatic 24-acre, mission-style Santa Barbara hotel is located just half a mile from downtown and only 20 minutes from the Santa Barbara Airport (SBA). Discover California attractions and Santa Ynez Wine Country with ease from our stunning beachfront resort and landscaped grounds Enjoy a warm welcome and receive a smile and a freshly made, signature chocolate chip cookie when you check-in. Unwind in a spacious guestroom with mountain, garden or ocean views and enjoy a private balcony or patio Indulge in delicious cuisine and enjoy the casual atmosphere at Café Los Arcos, open daily for breakfast and lunch or choose from prime aged beef, fresh seafood and great local wines at Rodney’s Steak House. Relax poolside and enjoy a burger or sandwich at the seasonal Terraza del Mar Pool BBQ or relax by our two fire pits with a cocktail at Barra Los Arcos Celebrate a special occasion or host a stunning wedding reception at our Santa Barbara hotel offering more than 40,000 sq. ft. of indoor and outdoor meeting space including a semi-enclosed plaza, overlooking the ocean Relax by our Olympic-sized outdoor pool and whirlpool, work out in the fitness center or rejuvenate at our Spa del Mar. Enjoy a game of tennis, stay connected in our business center or retire to a spacious guestroom with room service at our pet-friendly Santa Barbara hotel
location grounds weather
check in staff not great and not accommodating small amount of toiletries in bathroom like they were trying to save money pool area really busy and not a lot of seating lobby dated
If you want to be able to walk to the beach and walk to shopping, this place is terrific. The pool was clean and double tree cookies are always a nice touch. The staff seems to be pretty well managed. Except for one bar tender, I got the feeling the management must spend time training in hospitality.
For the price, (I paid about $360 a night for a standard room) the property in general looks pretty ragged. The rooms and hallways are in need of an upgrade. Even a few days later, I'm still thinking about spending over $50 for my daughter and I to eat some scrambled eggs and drink coffee.
proximity to the ocean and state street. Service staff was courteous
too pricey for the amenities. room was standard, generally priced at $110 at other properties. got a terrible massage at the hotel spa
The location was across the beach from the waterfront and a block from the main drag of downtown SB so it was a perfect location. The hotel grounds, the main lobby, and the areas open to the public were very nice. That being said, that was the only nice part about this hotel. Oh, and the valet were extremely polite. And a 12pm checkout.
The hotel is very large and we walked around for quite a while with our luggage in hand to find the entrance to our building. We we were asked upon check-in if we had a map, but never actually shown where on the map our room was. When we did finally locate the room, adjacent to the elevators (very noisy), the room was horrible. Why we were placed in the disabled accessible room was beyond me for my family of four. At least if there were no more rooms, please let me know upon check-in. I started to make a fuss, but we were only there for one night and to be honest, the lobby was super far and my fiance and I had just carried all the luggage to the room ourselves and were sweating and we had to meet our family for dinner soon. There was no rod to hang our clothes in the closet, but there were several hangars on a hook that I have no clue what I was supposed to do with. The entire bathroom looked like one giant shower with a drain in the middle and the grout looked so dirty, I felt uncomfortable walking in the room at all without my flip flops. The room itself looked as modern/updated as a Motel 6 (no offense Motel 6) but for the cost of the Ritz-Carlton. I was totally unimpressed. I was told there was a free continental breakfast so we headed there the next morning but when my eighteen year old daughter asked the host if this is where we the "free breakfast was," the host corrected her and said, "It's not free-it's complimentary and you need vouchers from the front-desk." Last time I checked, those two words meant the same thing. We all walked over to the concierge desk and I told him we didn't receive vouchers and he responded, "That room doesn't usually qualify for the breakfast. It's only for the upper tiers and Hilton Honors." Shocked by his tone and disbelieving, I repeated the room number and I asked if he were sure. His response was identical and he looked down and continued doing whatever menial task he was doing before. We were dismissed. Never would I stay in this hotel again, no matter what the cost. Unattractive rooms and the worst customer service ever. I loved the Doubletree until this.