The staff were extremely accomodating. My friend & I are from the US & were there for her to have surgery. They fulfilled all of our requests to make her recovery better & we're very helpful with everything.
They are still renovating so the gym & pool were not complete. The area is not a vacation spot at all & dangerous to walk around. You definitely need a local driver to take you places. It looks, however, that the hotel will be amazing after renovations.