kindness of stuff, good taxi service
my car was damaged by soem vandals once parked at the Hotel parkign lot; General Manager did not speak English and the police neither
It is hard to get any better value for money than Italia. Being a really cheap hotel the it had some similarities to top hotels. The room was huge (~80 m2+ three balconies), clean and silent. Everything worked excellent with booking, paying and service. Everyone is friendly. The walk to the city centre is not that far, ~20 min and otherwise taxi is ~€2.50.
Compared to a standard business hotel, Italia is little bit worn out, the staff we met did not master english (at all) and the coffe wasn't that tasty. The paintings on the walls were terrible, but that can happen at any hotel.
Good value hotel on edge of city (5 min drive to centre) with parking which I required as was travelling through Bosnia by car. The 1 night I stayed it was a quiet, fairly empty hotel so difficult to judge but staff helpful (& some spoke english but this is Bosnia!) and made me feel very welcome. Would certainly stay again.
The Hotel staff were very friendly and went out of their way to help when we were stranded in Sarajevo by the dust cloud (so we stayed longer than a day). Ask them for taxis because they are better and cheaper.
nothing wrong at all
Friendly and helpful staff. Safe car garaging.
Smell of petrol from what they said was a new heating system.