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Passenger van |
Commercial |
One location in Saraland
One location in Saraland
One location in Saraland
3 locations in Saraland
Filters
Reviews
2.0 Poor
May 2021
Cons:
The car provided to me was filthy. I could barely see through the smeared windshield, and there wasn't a drop of washer fluid. Worse, there was a terrible scraping sound that Hertz must have known about. This car should not have been rented to anyone, certainly not at the high price that I paid. It was the worst rental car experience I have ever had.8.0 Very good
Mar 2021
Pros:
Staff was friendly but somewhat busy for no reasonCons:
The vehicle could have been cleaner and not missing a mat4.0 Mediocre
Dec 2020
Cons:
When I picked up the car, I was told that the gas tank was full. When I got on the road, I realized that the tank was only 1/4 full. The vehicle also reeked of cigarette smoke to the point that we had to get air fresheners and all had a massive headache. The car was not clean on the outside. Inside was fine. We also had to put air in one of the tires three different times during our trip. This was not a good car rental experience.10.0 Wonderful
Oct 2020
Pros:
It was Pre-booking and things went well when I needed to extend a day longer with Hertz Company.5.2 Fair
Sep 2020
Pros:
The staff were very unfriendly and did not attempt to help us at all. They acted powerless because it was through a third party. The girl that checked us in had a sour attitude and made the start to our vacation poor. She doesn’t need to be in customer service.Cons:
We accidents selected the wrong time to pick up our car and were 2 hours late. No one called us and I think that would be something beneficial so that people could try to get there as quickly as possible.3.6 Poor
Aug 2020
Pros:
The drop off was easyCons:
The called smelled of smoke The car wasn’t clean The car had a lot of previous damage to it The car didn’t come with a full tank of gas4 locations in Saraland
Filters
Reviews
10.0 Wonderful
Dec 2023
2.0 Poor
Jun 2020
Pros:
Due to COVID they aren’t picking anyone upCons:
To ACTUALLY let the customer know before heading there and stand in line for an hour or so OUTSIDE to then get denied the rental8.0 Very good
May 2020
Cons:
Pickup took 45 minutes to get a car. I realize we are under a pandemic though. There was really only one guy checking people in and checking the cars in, so he was doing the best he could. Dropping the car off was so much easier. They had streamlined their process. It took 5 minutes.10.0 Wonderful
Nov 2017
Cons:
I had a great experience. There were no hidden fees which I liked.10.0 Wonderful
May 2017
Pros:
The whole office appeared to be nice.Along with a 10 passenger van, rental companies in Saraland offer 15 passenger vans.
Pick-up location | Saraland |
---|---|
Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |