A second home in Schaumburg, Illinoi The Homewood Suites by Hilton® Chicago - Schaumburg all-suite hotel is set in the heart of Schaumburg, Illinois-Chicago's premier northwest suburb. Perfect for both short stay and extended stay guests, the hotel is just 30 minutes from downtown Chicago, and close to some of the area's most popular attractions, including Schaumburg Convention Center and Woodfield Mall. Business guests will also find it close to some of Chicago's biggest companies, such as IBM, Motorola and AT&T Plunge into the outdoor swimming pool or relax in the whirlpool. Stay fit in the 24-hour fitness center, fully equipped with cardio machines and weights. Keep up with work in the business center with photocopying and printing access, and stay connected with complimentary internet access throughout the hotel. Our spacious and contemporary suites include a kitchen and separate living and sleeping areas, so you have everything you need to feel comfortable and at home
The floors in our room were very sticky, even the carpet. We didn't even take our shoes off because it was so gross. My parents room had the latch on the frame of their door completely missing. The staff working breakfast didn't even speak English, so you couldn't even ask them anything or explain anything. That was extremely frustrating. To pay that kind of money and have your room be dirty, and not maintained, as well as staff that doesn't speak English? We were extremely disappointed.
The location was great and staff were responsive when we had an issue with the door jamming and with billing confusion over a prepaid room. It's nice having an all-suite hotel so we don't have to think about which room we want.
There were ashtrays in the non-smoking rooms, several cigarette butts in the sink when we arrived, and the whole room stank. We arrived well after bedtime with a cranky toddler and were only staying one night, so we just dealt with it, but it was gross.
Location was good and close to shopping.
To start off with, the room had several spiders in it with cob webs everywhere. There was black mold on the wall by the window when we pulled back the curtains. The 2nd day we found an earwig crawling on the bathroom floor. The walls were paper thin, you could hear the entire phone conversation of the guest in the other room including the person on the other line. Not a good stay at all. I brought this to the attention of the front desk attendant and he could of cared less. I would not choose to stay there again and would never recommend this place to anyone based on our stay.
Very dirty and uncomfortable. Would not recommend.