Location and how nice the rooms where
The hot water was a problem... Barely could get any and allot of times I got burned. I called to have them fix it and nothing changed.
The hotel staff was friendly and accommodating. You felt welcome from the time you walked in the hotel until you walked out. The location was excellent with easy walking acess to Downtown Seattle.
Nothing negative about the hotel during my stay.
The location and views of Puget Sound/Seattle are amazing. And the staff was friendly and helpful - the concierge team was especially knowledgable for visitors like us that wanted to truly explore!
The lobby seemed outddated (looked like there were about to start renovation though), and the under-building parking seemed antiquated. Next time, we will just use Metro transit and taxis.
excellent service and attention to detail by staff. Lounge and restaurant very inviting areas and R View (restaurant on 28th floor) has a phenomenal view! 5 to 6 blocks easy walk to shopping and restaurants or Pike's Market. Free breakfast or parking on weekend. Breakfast is hot and has a great menu (not continental).
Menu at R View is limited, and a little pricey for the small amount of food served. Parking is $30 a day. Some people not in good physical shape might find the walk from the hotel difficult and long.
We really enjoyed our stay at the Renaissance. We especially appreciated the free room service breakfasts. What a treat! The room was very nice and we were very comfortable.
The television could have offered more selections. We wanted to watch the Huskies game and the station that the game was on wasn't available.
the comfort of the room.
Convenient to my meeting and public transit.