|General||24 hour front desk, Air-conditioned, Bar/Lounge, Coffee shop, Complimentary breakfast, Cribs available, Express check out, No smoking, Parking (free)|
|Services||A/V equipment rental, Concierge service, Laundry service, Meeting/Banquet facilities|
|Internet||Internet (free), WiFi (free)|
|Policy||Pets - Service dogs only||Landmarks||
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Excellent, 693 reviews across the web
|Breakfast||79% found the |
|Service||97% found the |
|Room Size||82% thought |
|Room Cleanliness||76% said |
|Old/New Facilities||For only 63%, the |
|Fitness Area||86% |
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spacious, free WiFi and breakfast, office desk in the room, refrigeratorWill go the same hotel again, paid xxx(q/o tax) for a night. Some nice amenities: spacious, free WiFi and breakfast, office desk in the room, refrigerator
The location was excellent. A variety of restaurants and places to shop within walking distance. The staff was very helpful and friendly. Short drive to NY. Free parking and buses that run often for those who do not want to drive into NY.
Surprised that a Hyatt Hotel did not have a pool. Also the breakfast was not what I expected from a Hyatt. They had a variety of items but I expected a more traditional breakfast(i.e. bacon, eggs)Location: Excellent Staff: Excellent Room : Very clean and spacious Amenities : Excellent Price : Excellent Great for families
The location of the hotel is perfect, we were only visiting the city for 2 days prior to flying back to England. The 320 bus ran from the lobby direct to port authority in times square every 15minutes, and the airport was a 20min drive.
Could use better signs on the main road as we struggled to read the small signs crammed with different hotels and venues on that part of the plaza.There can't be a better location for access to the city without staying in the city! Regular buses from the lobby to times square (port authority) Nice clean and spacious rooms with friendly staff.
The location is excellent, parking was abundant and lots to do. Close enough to NYC and no hassles Breakfast was divine. Couldnt ask for more... Hyatt place always meets all my espectations!
The staff member on duty when we arrived and who checked us in was outstanding and went above board to be helpful in everyway. She is too be commended.
Staff threatened to revoke my prepaid stay because we did not show up until the second day of our stay. We had be stuck on the side of the road on the nj turnpike and then had to find a place to get a burst water hose fixed on our car.Hotel staff very very rude. Room had a dirty piece of candy on the counter and hairs in the tub of our room when we checked in.
Room was smelling very bad and it wasn't cleanRoom was smelling very bad and it wasn't clean. Also this hotels breakfast was very poor.
The room was very spacious and accommodated all our needs. My daughter mentioned to Bill that we were celebrating by Granddaughter's birthday and even though he wasn't working a fellow employee, I think it was Mohamid, came up to our room with cupcakes.
I may be wrong, but I don't think there was accessable ice. I have to admit I didn't ask.Our days were all planned on going to New York City. It was so convenient. We choose to take the bus. The bus stop was directly accross the street and came quite often. The Port Authority was located on 42nd St. Any place we wanted to go was in walking distance. We were able to park right in front. We plan on coming again.
Beautiful, very clean rooms! The staff was very friendly and helpful. I would certainly stay here again.
The hotel was difficult to find even with a GPS.Even though it was difficult to get to this hotel I would definitely stay here again. The rooms were immaculate and the staff was great. There is a bus stop just across the street that you can take to New York City, which was a huge plus. Saved me a lot of money on cab fares! The staff was very helpful in explaining the bus schedule and even highlighted the schedule of the bus I needed to take and where it would stop. Parking was in a garage but it was free so no complaints there either! Also, the location was great. Close to many local attractions and could see the New York City skyline at night.
staff location clean
nostay before nice loation with excellent bus connections..clean nice staff free parking