This location is perfect for outlet shopping and sightseeing. The cookies and hot cider are a nice touch. The housekeeping workers were friendly and helpful.
It took a long time for the hot water to start working.
Located across the street from the outlet mall and on the outskirts of the worst of the area's congestion, this hotel is very convenient.
Tiny lobby, congested breakfast area with too few chairs and tables, tiny bathroom vanity cluttered with coffee pot, ice bucket and toiletries made this hotel very uncomfortable.
Perfect Location, Room was very clean, Staff is SUPER FRIENDLY, nice workout/fitness center. If you like to shop, across the street from the Tanger Outlet Mall. Dinner theaters close by. Pigeon Forge Shuttle goes right by the hotel and if you are going to Dollywood, you can ride the shuttle to Patriot Park and catch the shuttle right to the Main Entrance of Dollywood. The shuttle from Patriot Park to and from Dollywood is only 50 cents each way and parking at Patriot Park is free.
Lots of traffic, but that is to be expected when you have so many attractions and the Smokey Mountains National Park