||||Good - 409 reviews|
Overall Rating - Good - 409 reviews
The location was excellent. The room was clean although not new. People were extremely generous. The tame ducks were awesome.
It was a little aged but that is all I could say negative.
The location of the hotel was perfect. It was a good distance for all the sites.
The room was not clean. I took a chance on the hotel after reading reviews about cleanliness. I wish I wouldn't have. As soon as we entered the room there was a musty smell. I also wiped the floor with a baby wipe and it was black!After wiping the floor, my babies feet were really dirty from crawling on the floor after just a few minutes. I continued to wipe the floor after that. As I was cleaning the room (which should have been clean already) I found a TOENAIL in the corner along with cobwebs! The corner was easily accessible for cleaning, no reason it wasn't spotted. There was also hair in the tub. Also during our stay, I never saw any of the comforters being taken out of the room to be cleaned. I wish I would have never stayed here. If you have little one, this is definitely not the hotel for you.
||||Good - 204 reviews|
We are conveniently located in the Sevierville, Pigeon Forge, Gatlinburg area, close to all area attractions, skiing, golf, fishing, restaurants, shopping, parks, rivers and lakes. We feature all Queen and King beds, Non Smoking rooms and facilities, Balconies overlooking the river, Outdoor Seasonal Pool, Whirlpool, Elevator, Free Parking, Bus and RV parki...
Overall Rating - Good - 204 reviews
Location outside Pigeon Forge. Room was relatively inexpensive. Back patio provided view of creek. Bed was comfortable. Air conditioning worked great.
Staff was unable to answer simple questions about the area or amenities at the hotel. Paid extra $5 per night to have two queen beds in one room since we couldn't get a king. We were given the cheaper room with two queen beds separated by bathroom.The accommodations were minimal, no microwave or fridge. The very small tv in a large armoire was not what we would have expected. There was no tv at all in the other room. I felt cheated since I paid extra for 2 queen beds in one room. We always get a king bed, but were told none were available. The room we got was the cheapest promotional priced room available....not what I paid extra for. If I had been traveling with children or others, the separation might have been ideal. We did not have anyone with us and wanted both beds in one room. I would probabl...
staff was amazing..2 bedroom room was very spacious. patio area was clean and peaceful. Pool and hot tub were both clean and easily accessible. free wifi, great location just out of the hustle and bustle of the area. great room for the money spent.
breakfast was basic, no business centerif staying a couple days, request room on upper floor as the driveway goes right in front of the room doors. staff was very knowledgeable about the area and activities.