|General||24 hour front desk, Complimentary breakfast, Laundry facilities, Parking (free)|
|Policy||Pets not allowed|
Okay, 132 reviews across the web
|Location||Terrific location. Highly appreciated by 95%.|
|Price||Great price. Appreciated by 87%.|
|Breakfast||65% found the |
|Hotel||Hotel is ok. Only 57% positive comments.|
|Internet||Internet is average. Only 50% had positive things to say about it.|
|Beds||54% didn't like the |
|Service||55% thought the |
|Reception||62% indicated the |
|Noise level||85% thought it was |
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Hair in the tub. Shower to tub control missing. Wanted bath had to fill with shower. No towels in the room had to go to desk to get towels. Advertised as having HBO. HBO no longer availableVery basic room. Missing some very basic amenities. Location for what we were looking for was very good. Renaissance Festival. Bed was adequate. However after bath tub poorly cleaned
There were stains on the comforter and the main blanket. The bathroom was a mess as it still had hair in the drain. Front desk at night were rude when asked for fresh blankets.Overall it was disgusting. I'm only glad about the location and that it was for one night.
I am sad to say that the only good thing about this hotel is the location. It is very close to ren fest, valley fair, mall of America and Chanhassen.
The list is endless! Details below. All the lies they advertise, and having horrendous customer service is what stays in my mind.The bedding had nasty stains, there is no pool even though they advertise one. Our room was totally out of paper products except for 1/2 roll of toilet paper. We paid for queen beds, and were given doubles. There were muffins and crumbs littering the entire second floor that never got cleaned up. Hotel advertises hbo, but doesn't have it. Wifi didn't work in our room, the Manager was terribly rude. We tried to have him explain to us why we couldn't be moved to the queen beds we paid for, and a list of other things, but it resulted in him screaming (yes literally) 'it's not my fault, there is nothing I can do for you.' The continental breakfast also left something to be ...
The location. That was the only good thing about this hotel.
They have a computer with a sign saying $.25 per sheet to print, but when I printed they said they didn't have a printer. The staff acted like I should know that. The bed was terrible it had a big dip in it. There was not enough parking.This hotel was terrible! The ad said indoor pool and they had NO pool. The desk lady was annoyed when I questioned it and said if I wanted to I could go use the pool up the street at the super 8! The room was a smoking room but when I got to the room it had a no smoking sign on the door. I called and asked the front desk if it was a smoking or not and she said 'if you see ashtrays then its a smoking room' I said ok. two minutes later there is a knock on the door and she is delivering ashtrays. One bed was fine the other was terrible it had a dip in it that made sleeping miserable. The worst part of the trip was when I tried to print my tickets to an event...
Breakfast was great.
Stains on the sheet and blankets.Great location, could use new bedding.
Said online there was an indoor pool and there was not
location close to attraction we attended
Generally dirty (hallways, etc), smoky, VERY small bathroom area. No workers available at breakfast.I guess we got what we paid for with a low rate, but I wouldn't stay there again. Needs updating, cleaning, and some personal service.
The sink was broken and there was a dirty wash cloth in the bathroom
Location.... The room was clean, the bed was comfortable, the karoke across the street on a Friday evening at the American legion was a lot of fun ..
No poolI will use travel lodge again, was very happy with all services .