Sofitel Shanghai Hyland is located in the heart of the city's commercial hub on China's most famous pedestrian shopping street, Nanjing Road. 383 impeccably designed guest rooms and suites including 141 exclusive Club rooms located on the uppermost 22 to29 floors. Other facilities include 2 restaurants, 1 bar, spa and 9 conference rooms. The hotel is within walking distance of People's Square, the Bund and Grand Theatre, and adjacent metro stations - Nanjing Road East and People's Square.
Location and good customer service
Hotel was well located so you could walk to the shops and the door staff were very good at recommending things to do..
Reception staff were not very helpfull but i think the language barrier is a problem.
It's central location
My room was too small
My wife was very happy with the shopping area around the hotel. And close to MRT station.
Very comfortable stay. Room service was excellent and very fast. Although check out was 12, the hotel was very cooperative and let me stay till 2pm without any surcharge. Excellent staff. Highly recommended. Location also great for shopping in Shanghai.
The rooms are fairly small