Located in the Kumbaba quarter of Sile; a serene, coastal district of Istanbul, the BEST WESTERN Sile Gardens Hotel offers all kinds of needs with its original architecture, various meeting and events halls, restaurants and a comprehensive health club. Since it's opening in 2007, many prestigious international and local businesses, from different sectors, have chosen to hold their meetings and events at the peaceful and comfortable atmosphere of BEST WESTERN Sile Gardens Hotel. The hotel is located at the heart of nature, away from the chaos and polluted city life. We are an ideal place for weddings and other private events with our secret gardens. Enjoy your stay.
Relaxed and quiet was a nice break
The hotel is let down by a very very dirty swimming pool
The hotel grounds were pleasant and well-maintained. There is a nice pool area with plenty of sunbeds and umbrellas.
On arrival we found the staff to be unfriendly and unwelcoming which might have been made worse by the language barrier. As an international hotel we would have expected some English-speaking staff. The lift was carpeted but never cleaned so had an unpleasant smell. The rooms were small and again the carpet was never hoovered; only the bed was made each day and some of the towels changed. We discovered as our children were changing the TV channels there there as a pornographic channel that is immediately accessible. The food is of a very poor standard and drinks (both alcoholic and non-alcoholic) are extremely expensive. The beach is described as being 150m away but that would be as 'the crow flies.' It is more like a 10 minute walk.
The service of the hotel was awful. Even though we had reservation, we had to wait for more than half an hour to get our rooms ready even tough we arrived at 16 30 to the hotel. We ordered drinks while we were waiting, and our drinks were not served, either!In the morning, we wanted to get newspaper and they told us that because of the unexpected crowd no newspapers left. In the breakfast we wanted to drink tea in glass instead of pot, and they told us that it was difficult for them to find glass because of the unexpected crowd. We went to the pool for swimming and they told us that there were no swimming caps left because of the unexpected crowd ( the night before they told us that they were providing swimming caps). They were really funny
the deluxe room was smaller in size in comparison to the picture of the room in the internet