Stay at One of the Best Hotels in Southbury, CT Welcome to the Crowne Plaza® hotel in Southbury, known as The Place to Meet. Nestled in the beautiful Litchfield Hills region of Connecticut, our upscale accommodations offer the convenience and comfort you demand. We are located just off I-84, making us the perfect choice for all travelers. Boasting 13,000 sq ft of flexible event space, our hotel in Southbury is the perfect place for your meetings. To help the planning process, we provide a 2-hour RFP response guarantee, our personal Crowne Meetings Director, and a Daily Meeting Debrief, as well as free Wi-Fi access and a Business Center. Our ideal location means you're minutes from companies such as IBM, Chemtura and Timex. Our accommodations are centrally located, making it easy to explore the area's attractions. Quassy Amusement Park and Timex Museum are only a few miles from the hotel. Spend a day browsing the shops in nearby Woodbury, the Antiques Capital of Connecticut. Play a round of golf at The Golf Club at Oxford Greens. More attractions include McLaughlin Vineyard, Woodbury Ski Area and Palace Theater. As one of the best hotels in Southbury, CT, we offer terrific amenities, including a complimentary 5 mile area shuttle, a Fitness Center, an indoor pool, sauna and whirlpool. You can start the day with a hot breakfast at our full-service restaurant and end it with a restful night thanks to Sleep Advantage® amenities.
Limmited swim an gym hours no refrigerator in my room
It offered everything we were looking for while visiting a friend in the area.
Can't think of a thing.
Lopcation was good, Room was somewhat clean, Staff was great
Dead spider smashed into ceiling, No water pressure in bathroom, No mini fridge or micro-wave, water wont not stay hot, Bed hard and uncomfortable, Not many channels on T.V. , Dinning room and bar prices to high, Dining trays left in hall for days.
Location. Room was quiet.
Their parking lot is in rough shape and approach looks like a hotel in decline
Easy check in. Room was clean. Staff was nice.
As a family of four, MOST people would much prefer two queen sized beds instead of two full sized beds. Also, there was no restaurant or store around the property. There was an onsite restaurant, but overpriced.
Front desk upon check-in was very efficient.
1. No hot water in bathroom sink (3 days) or shower (1 day)2. Ice machine broken (4 days)3. No notification that they would pre-authorize for full amount of bill, reducing available credit!4. No vending, microwave, fridge or b'fast5. More!!!
The people at the front desk were friendly and courteous. Very easy parking. The female Bartender in lounge is great.
The back doors of pool were not secured at night. The pool was a hot mess! Pool was also poorly lit. Twice we made requests at front desk for towels one time and laundry bag second time and they were never delivered. Major shortage of luggage carts.
Good sized rooms and restaurant on site
HVAC unit was extremely loud and the toilet was broken and just kept running.
Spiders and heard snoring the whole time from the room next door
Staff friendliness and comfort of bed
Size of the bathroom sink area (tiny!), the shabbiness of the furniture at the elevators (perhaps Scratch Cover isn't sold in CT?) and the uneven bumps in the otherwise nice hallway carpeting.
Gave me a smoking room without asking. I didn't even know smoking rooms still existed.
I think that the check in was seamless and very quick. Also all of the staff that I interacted with were pleasant and professional!
OK here is the list: 1)The water pressure very bad 2)The pool area room was actually too hot; no I mean stifling 3)The alarm clock was set to the wrong time. 4)The side door was unlocked and not secure even after 9:30, like the sign said
Comfortable bed, spacious bedroom, helpful staff, courtesy bus, excellent buffet breakfast.
The decor is very 1970.
Welcoming and clean - spacious room and comfortable.
Small vanity in bathroom. Lack of bathroom fan - it got very steamy during showers.
Great Hotel, very clean and staff extremely helpful, was able to get as an express deal and exceeded my expectations. Restaurant and bar is reasonable with quality food.
Nice Staff easy to locate
I did not like: 1. HVAC unit is like having a truck running in your room. The staff said, 'Oh, they all do that' 2. Mattresses from the 1980s 3. The back door is unlocked as are the stairwells, anyone can walk in un-noticed!!!
Relatively new and well-maintained. The room was reasonably large and the beds comfortable. Lots of pillows!
The room heater/AC unit was noisy!!! On/off all night. Very difficult to sleep with the vibration and buzzing. In future I will avoid this hotel. For the same or less money I can get a quieter room and complimentary breakfast elsewhere.
Staff very accommodating and pleasant, room clean, but the bed wasn't comfortable. The mattress did not live up the hotel rating.
The desk staff was outstanding; very professional and accomodating.
FIRST CLASS SERVICE FROM MOST OF THE STAFF.
NO BELL HOP, ROOMS OLD, DIRTY & OLD AND RUSTY POOL AREA
The staff was courteous and helpful.
The rooms, while clean, are very basic. I expect more from a 3-star hotel. In other hotels by this brand, there are usually bellhops, but not here. Also, there was peeling paint and missing caulk. That says management is not attentive or concerned.
lots of parking. lounge,
the bathroom vent is on central system, the smoke smell from the smoking rooms would get into our room. Microwave and frig would have been nice to have.
The breakfast staff was very good. They were friendly and very helpful. The bar was very nice.
Toilet in our room did not flush! Bed in our room was extremely lumpy - got very little sllep. Jacuzzi same temperature as the pool despite claiming it was 104º. No pool towels. Ice machine on our side did not work - had to walk to other side of hotel.
staff was very accomadating
The location was easy to find (right off 84). The room was quiet. Aside from the bathroom, the room was quite nice (and spacious).
We were assigned to a room three times. Room #1 was a smoking room by error, perhaps ours; room #2 had someone else's stuff in it. Room #3 was fine. The bathroom, while perfectly acceptable, was not as pleasant as the room itself.
Nothing special but fit our needs for 1 night
Welcoming at the front desk was average
Very helpful and courteous front-desk staff.
Above average food!
The food in the bar area was great... very good and service person was very nice.Check in was very fast and accomodating
had to get new room keys daily , did not work. Urine on floor of bathroom at check in, toilet would not flush. Dining room in need of upgrade..paint on chairs chipped etc and breakfast was horrible... old ..been sitting too long..terrible.
This is the best hotel in this area for the quality and price. We have stayed in other hotels in this part of the country and we will always return to the Crowne Plaza whenever we go to CT.
Hotel is tired and showing its age. Internet service was wireless only, and my laptop wireless was not working - there was no way to connect. I had to go down to the business center computer. Our view was the roof of the center part of the hotel. The staff were okay, but not warm and fuzzy. There were no ice machines working on our floor. We met a guest who pointed out that the ice machine on the main level worked. The location of this hotel makes it necessary to access the highway for any restaurants or entertainment. If it was a charmingly appointed country inn, that would work, but for the price of this hotel, I did expect more.
Hotel is showing its age. The staff were helpful. The room was just ok. We stayed for 6 nights and did not have a microwave or refrigerator. There are no restaurants close by, so eating became expensive. It was a letdown. When we visit our family up in CT I do not think we will stay there.
the overall picture was just what one hopes for in a Crowne Plaza. Good quality for your money. A clean and up to date room, with efficient front desk and safe parking.
I visited a friend a CT and it was just me and my children and I have to say the place was wonderful for them. The staff was nice and helpful and the lobby was clean. The room itself was nice and kept clean. Very comfortable beds and the showers were so wonderful at the end of the day. Overall I 100% will go there again when I visit my friend again
The front desk staff was very courteous and friendly when we arrived. The hotel was very clean and open. Our room was suprisingly spacious and well appointed. The bath products were great, and room service was prompt. Our bed was slightly disappointing - just too hard to have great rest. But overall our experience was terrific. Very easy location to get to also.
I would not stay here again, there were renevations taking place, to get to the gym was an obstacle course. The highway was very noisy and staff were not attentive.
Front desk was very friendly, beds were comfortable