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Passenger van |
Compact |
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Full-size |
4 locations in St. Clair Shores
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Reviews
10.0 Wonderful
Oct 2018
Cons:
I would suggest that they disclose that there is a security deposit up front and not just in the fine print. This should be stated upon the main page or at least when the total due amount comes up.8.0 Very good
Sep 2018
Pros:
Friendly service and staff. Clean.Cons:
No problems.9.6 Wonderful
Mar 2017
Pros:
Ease.2 locations in St. Clair Shores
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Reviews
2.0 Poor
Jan 2021
Cons:
Did not have a vehicle available for me. The only vehicle on the lot had expired tags. Ended up paying double my quoted rate at a different rental agency in order to get a vehicle.5.2 Fair
Jun 2020
Cons:
Rented car on website til Saturday night.. when I checked in I was not told about how they charge til Monday no matter what and that there is no after hour drop off .. she did not extend the rental until Monday instead she told me to call Saturday to do it.. called Saturday and spoke to Angela and found out I can’t extend over The phone because I rented from kayak and I would have to come in Monday when I drop off and get the late fee waved. Just felt like this was a run around and won’t go to kayak or hertz again to rent a care.10.0 Wonderful
Jun 2019
Cons:
Good sevice no problems from pick up to drop off10.0 Wonderful
May 2019
Pros:
Rental specialist Marquis, was polite, professional, overall he was one of the best I have seen in a long time.Cons:
I had a great rental experience, to start my vacation my drive was hassle free. my trip was wonderful, my return of the car was hassle free too. Oh yeah Hertz even provided a Lyft ride to get me home.2.0 Poor
Sep 2018
Pros:
They found another facility for me to rent from.Cons:
I booked the car 4 or 5 hours before pick up and was never given any notice that they may not have a vehicle to rent. Then I had to drive across town in rush hour traffic to try to get to another hertz before they closed. I made it with only 2 minutes to spare.10.0 Wonderful
Jan 2017
Pros:
The Ladies that work the counter at the Clinton Township, MI-office are multitasking queens! They always smiled, joked, complimented and acted fast. One girl was helping 4 of us at one time, kept everyone smiling and had 2 guys in the office behind her just sitting around with coffee! That would have pissed me off if she wasn't to fast and friendly! All of the customers were laughing! Great Job!!!Cons:
Confused on weather I had insurance with Kayak or not-so I paid for insurance at Hertz. The reservation wasn't clear and I could not get into my phone fast enough with the long line. I still don't know if I had double coverage-did I?One location in St. Clair Shores
One location in St. Clair Shores
One location in St. Clair Shores
One location in St. Clair Shores
Pick-up location | St. Clair Shores |
---|---|
Car types | Van |
Rental locations | 0 |
Airport locations | 0 |