Set in the center of St. Louis, the historic AAA Four-Diamond St. Louis Union Station – a DoubleTree by Hilton Hotel is within walking distance to Scottrade Center and Peabody Opera House. We’re within minutes from Busch Stadium, the Gateway Arch, Edward Jones Dome and America's Convention Center, and just 20 minutes from Lambert International Airport, with direct MetroLink access to the airport Begin your stay at this St. Louis Union Station hotel with a warm welcome and a delicious DoubleTree chocolate chip cookie. Featuring the impressive ‘Headhouse’ Grand Hall as a stunning lobby lounge area with its sweeping archways, gold leaf detailing, mosaics and art glass windows, this incredible hotel transports you back to a time when travel was truly extraordinary. The historic beauty helped achieve a top Railway Themed Hotel rating by Condé Nast All the beautiful guest rooms and exquisite suites at this St. Louis Union Station hotel feature elegant decor and modern amenities. Stay active and work out in the complimentary 24-hour fitness center or swim in the outdoor pool Host a business or social event at this St. Louis hotel in a range of flexible meeting rooms. Use the services and amenities in the 24-hour business center to help your event run smoothly. Choose from a range of tempting dining experiences at venues such as Einstein Bros Bagels and Station Grille. Union Station railway also offers several restaurant options, including Hard Rock Cafe, Landry's and a variety of food court choices
The Grand Hall Light Show was Spectacular. The buildings history was posted on plaques in various places that was interesting. The building as whole was restored beautifully. Clean room and friendly front desk clerks. The walk to the Ball Park was fine for a couple but was a little far with younger children, although there is city transportation available. Kids loved the pond with fish to feed and the paddle boats, all in all we would book here again.
Having to pay $20 to park a night, and had we not be Hilton Honors Reward members we would've had to pay for breakfast as well. The layout was a little off, with the rooms a distance from the lobby. There was a wedding two of the three nights and everything was blocked off made it inconvenient and missed the light show. Very few shops in the shopping center.
The staff was very friendly from check in to the moment we left. The hotel was absolutely beautiful and we loved the historic aspect of it. The hotel is conveniently located near the ballpark, the arch, and other great must see attractions. Breakfast buffet was good.
The options for food weren't spectacular but it it was okay. There were weddings two of the nights we were there so the bar and Grand restaurant in the lobby weren't accessible. Mall was a little disappointing but again, nothing that would detract us from returning.
I should say, having been born and raised in St. Louis, and having participated in the Theater Project Company's youth theater program before the renovations, I am partial to Union Station. The hotel was renovated lovingly, and every staff member we encountered was friendly, pleasant and helpful. The prices for the room and accommodations were reasonable. And the grand ballroom is something to behold (there's a laser light show every hour in the evenings that is a lot of fun).
Breakfast Buffet Location (right next to the Metrolink) Staff was very helpful Clean, beautiful, comfortable room
Paying per day for parking
The staff was helpful (and even suggested parking on the street since it was the weekend instead of paying for the hotel lot), the location is good, and the lobby/light show is very nice. The room was clean though one of the beds was uncomfortable (lopsided).
The layout is weird (it was hard to find our room) and it was a long walk from the entrance to the room. My biggest complaint was the pool: It looked fine from the surface but then I got in with goggles on and was disgusted to find wads of human hair and other dirt all over the bottom. Maybe the filter was broken? Regardless, it was gross. Also, there were no towels (and no one came to refill them in the hour I was there).
We were impressed with the customer service, the cleanliness and overall excellence of the hotel. A great experience!
From start to finish the stay on NYE was fantastic. Valet service was amazing (and only $7 more than self park). Check in was fast and easy even with multiple weddings taking place at the hotel that evening. Every worker encountered was friendly and willing to help or answer questions. The rooms were amazing. So beautifully decorated and the beds were quite comfortable, but I'm not picky.
Grand ballroom with laser light show was beautiful. Breakfast buffet was very good. Staff was exceptionally helpful and gracious.
The hotel DID NOT HAVE OUR RESERVATION from Kayak in their system. Luckily there was a room available which was a miracle considering the Garth Brooks concert and Polar Express experience were events that day/night. Extremely disappointed and would have been quite angry if there had not been a hotel room available. I had my email confirmation from Kayak but the hotel had no record of the reservation. And we obviously had to pay the going rate instead of the rate from Kayak.
Loved the new rooms and the light show in the gorgeous lobby. Food was fantastic.
The walk to the room was long.