Staten Island Hotel's Guests Enjoy Best of the Big Apple from the fast-paced thrills of Manhattan to the quiet natural beauty of Staten Island, you can enjoy the best of both Big Apple worlds thanks to the Holiday Inn Express® Staten Island West hotel's incredible location are only 11 miles from Newark International Airport (EWR) and 26 miles from Manhattan, these accommodations are simply ideal.The Holiday Iaddress near prominent New York City area businesses enables corporate guests to travel to meetings effortlessly, while free high-speed, wired and wireless Internet access and a 24-hour Business Center simplify corporate tasks. Additionally, if you need to host your own event, an on-site meeting room is a prime venue option.Leisure guests delight in easy access to some of the state's best attractions. The hotel's location in NYC enables you to cross the harbor to Manhattan on the Staten Island Ferry before climbing to the Statue of Liberty's crown for a breathtaking view of the city. You can spend the day at the Staten Island Zoo or enjoy the gardens and museums at Snug Harbor.During your stay, you can begin every day with an energizing workout in the Fitness Center before treating yourself to the free, hot Express Start Breakfast Bar, featuring the world's best-tasting cinnamon rolls. The hotel's location in NYC combined with our outstanding amenities and a caring staff make every stay wonderful, so please call to book now.
The breakfast and friendliness of the staffs
The original bed sheet was dirty and obvious. Wish the housekeeper would not have use it to begin with but they did replaced it after I called them.
The hotel staff made this a pleasant experience. The room was clean and comfortable, with comfy beds.Special shout out to (front desk & breakfast), hotel employees who all helped with a few issues, like needing an extra blanket and direction
Hotel is in middle of nowhere (has shuttle service to SI ferry and nearby XPress Bus into Manhattan) Don't stay here as a tourist for NYC. Hotel ran out of extra blankets. Odd. Great staff did everything to accommodate us.
Friendly accommodating staff, clean room
The staff was not effective. For example -- I asked for a 6:30 wake up and got no call. I went down for an 8 to 10 pancake thingy and the machine was broken. I attempted to print my plane tickets and the printer was broken. Lots more.
I arrived and showed the cconfirmation letter and my credit card did not work initially and he simple refused to take me in. I offered dollars cash still he didn't give me a room. There should be some policy to accept cash. I was lost
friendly customer service
No ice, tv didn't work and radio volume either
Smoke smell in firstbroom -it was changed but next room shower curtain smelled of mildew.
The room was a closet
The breakfast was great.
The shower didn't drain well and the water mostly went into the tub not your head. Also very small room.
I Really enjoyed my stay staff was very friendly and the shuttle ride to the ferry a huge plus :)
The bathroom was really clean and the staff was pleasant.
It has one elevator which caused a bit of inconvenience.
The breakfast was yummy with lots of choices- omelets, hard boiled eggs, pancakes, sausage, juices, bagels, yogurt, english muffins, bananas & apples, & cold cereal. We loved the shuttle service from the hotel to the Staten Island ferry, too. Pretty new.
The location was not the best. It was about 15 mins. from the Staten Island ferry and it is a little off the 'beaten path'. We drove through residential neighborhood to get to it- kinda hidden.
We like the location and breakfast served in the morning. Always pleasant staff here. Clean rooms. We have stayed here before and will continue to do so.
Bathroom smelled. Smoke alarm kept chirping and maintenance could not fix, resulting in a room change at 11pm. Selected a deluxe room online only to be told no such rooms existed.
The location is convient, the breakfast was awesome staff was great
The hallways smelled awful like must
room was very small for the money. Breakfast was good & staff was very nice especially steve in the breakfast area.
room was very small
The staff at breakfast was extremely friendly and courteous.
The rooms were very small and too little room to move around.