Inn offers an outdoor pool and hot tub, conference rooms, suites, exterior entrances, elevators, free high speed Internet access, and free continental breakfast which includes cereal, bagels, fruits, and oatmeal available in the lobby. Large suites. Pet policy: 20.00 USD Per Night. A maximum of 25 pounds, maximum of 1 pet per room.
close to freeway
gang symbols prominently displayed with no apparent attempt to remove same from walls and elevators. Un-repaired damage to window screens, trash on walkways. The room furnishings were well worn, dirty, and obvious cigarette burns on the bedside table.
close to freeway, non-smoking and spacious room, friendly front desk staff
Dirty property with trash everywhere, room was outdated with torn shower curtain, really old and worn towels, old and tired bedding.
Nothing. will never stay here again.
1. Towels are so old and dirty. Bed sheets are dirty3. Requested non-smoking room twice but they put me in smoking room twice.4. Staff did not update room assignment after I switched room. So I have people opened the door in middle of the night.
Should be a one star
Close to everything.
Too many overdose patients hanging around convenience store and nearby my front door.
Room door was missing the deadbolt and the latch.
It was reasonably priced and had a fridge
There were burns and stains in the bedding, the non smoking room smelled like marijuana, the pool was closed despite the sign in the office saying it was open, the Wi-Fi was very slow, the door did not close unless it was dead bolted, it was noisy.
A place a lay my head
Rooms are horrible needs lots of maintence... alot of problems dead bolt broken, ac nobs broken, cant change the tv with remote, asked for non smoking and rooms smelled teally badly like smoke also comforter had cigerette burns .
I like the ice machines
I did not like the area, the outside trash everywhere
comp breakfast a joke, had air conditioner concerns and front desk got sarcastic with me. hear people walking above me clearly
Front counter service
I had all kinds of problem the housekeeping did not clean my room properly either they would have to clean it or not clean it at all I had a phone that did not work happy to make 3 complaints before something was done.
the side and the look.
Room was disgusting, very dirty. The people in the rooms surrounding my room were rude, they were outside talking, sometimes yelling back and forth making a lot of noise at all hours of the night.
They took a photocopy of my credit card and I was promised I would get it back . Had to call down to the desk for pillow cases that were not on the pillows. Computer desk plug ins didn't work. At 6:45AM breakast buffet almost empty. Place sucks!
All I could really say that it was pretty big for a suite. The Windows were hard to open. Tube tv's with no remote for either of the two tv's that were in the room.
I don't feel like I got my money's worth. The floor look like it wasn't vacuumed in three or four days and the non smoking room had the smell of a of a smoker.
DON'T go there!
DON'T go there!
The breakfast could have better choices than waffle,toast,bagels,cereal I'd like eggs fruits will be great especially if your staying more than one day.
The breakfast ours alright
I didn't like the fact that some teens where packed in a room and nothing was done
The hotel room and amenities were very good
The shower head holder was broken, not recently, so I had to hold the shower head the whole time. There was also a big leak at the flexible hose and shower head coupling. There was an attempt it with poorly installed plumbing tape but it leaked a lot.
I don't have much to say
The service was poor and vary rude
It was aloud hotel, in so near to interestatal and all night alone car was terrible!
It was close to the freeway and Denny's.
Customer service was awful. Hotel guests surrounding me partied until about 3am. Cigarette smoking outside my room drifted in with ease,as did the pot smoke.
nice people at the front desk
I can't recall but one of the rooms has a wall in front of it .traveling as a single woman I couldn't see my surroundings
The mattress firmness was good. They also did a better job of remodeling the bathroom than many similar motels I have started at. There is also a late night arrival room rate after 10 pm.
At least one of the bedsheets was badly stained. I'm not saying the sheet had not been washed, but my son aid not want to sleep on it. I questioned the cleanliness of the carpet. The breakfast was all carbs, incl. waffles. They only had sugar free jelly.
They gave me a dirty smoking room for starts.Room changed-thermostat was out of order.They asked me to wait for the maintance man for about 1.5 hours,still didn't show up Rooms changed and this time the heater had no nobs.Rooms changed again.Poor service
That would be Sherry, the night front desk clerk. She was AWESOME! Super friendly and warm. Extremely helpful.
List is too long. Roaches, towels that smell like smoke, burn marks on the tv, desk, bedding and sink. AC didn't work, and the rudeness of the daytime staff.
I liked the location because it was near all the freeway and shopping centers.
The hotel was dirty, the television didn't work, no towels in the room, I was very unhappy.
Most of the furnture looked.old falling apart and dirty.wasent clean properly at all.very noisey at night
Ran out of breakfast items and did not care.
Not accommodating staff
Stockton is wonderful.
On the other hand Stockton can be scary
staff friendly and nice
rooms did not seem more than sl below average at best. Not bad but I probably won't go back
The staff is very polite and understanding and kind
The breakfast is not satisfying
Location, easy to find, close to Interstate Highway
Got smoking room that smelled so bad. I asked for a different/non-smoking room but they refused in the beginning and said that it was me who booked a smoking room???? They also lied when they told me all rooms we taken.
The nice lady named Jennifer that works the front desk, was so very nice and polite. Well spoken and professional at all times
The rude General manager, she did not act professional what so ever. She was rude when asked for help with simply getting our room key fixed cause it wasn't working . I didn't like that manager, she was not nice.
The breakfast that is offered
There were no towels available until check out time
proximity to freeway, walking distance to fast food and grocery, fast wifi, bath towels were thick, toilet/tissue above average-good quality( note: the room described is right above the hotel registration building - there are several buildings)
although the area was well lit and next to Denny's restaurant, someone tried to open my door early in the morning. Weather it was intentional or unintentional - I don't know. I requested the night security to patrol my area a little bit more.
The hotel has nice big rooms, and most of the front desk staff (especially Jackie) is very helpful and friendly.
I did not like the way I was treated by one of the front desk staff. I asked to have my room switched after the first night, and the lady working the morning shift was extremely rude & ignored my request. A housekeeper finally helped me to get it done.
No microwave except in lobby.
Great room. Great upgrade to great 1 bedroom suite. Cozy & warm. Friendly & informative staff. Excellent experience!
the first room they gave us smelled like a chimey, but the guy was super nice & gave us a non-smoking room which is what we asked for. this room was more updated but still smelled muggy and the floor felt damp.
Nice hotel to stop at for a road trip. Enjoyed the breakfast buffet. Wasn't too fancy, just a good variety.
Hole in sheet (bottom).
The front desk staff was very nice. She made the whole stay.
The had the smallest pillows ever.
The staff was friendly
my home recently suffered major water damage due to fire and my family needed somewhere to stay during repairs. we chose comfort inn because it was close to several restraunts and by I5 freeway. we were very happy with our stay. the staff was very friendly and helpful and breakfast was delicious. we would stay here again.
recently traveled with my wife. got into stockton and saw the sign for comfort inn and decided to stop. we were surprised how friendly the staff was that late at night. room was comfortable and clean. breakfast was very nice for a free breakfast. all the staff we encountered were very outgoing and helpfull. next time in stockton we will stop here again. thank you comfort inn for a good nights sleep.
The hotel seemed clean outside and the front desk was very nice. My room was very small and had the worst smell. It smelled as though a cat has been locked in the room for days.
We were very unhappy with our stay, our non-smoking room smelled of smoke, the toilet did not flush completely and the TV would only get the Menu channel