The Staff was very friendly and the hotel was very clean....outstanding visit I would highly recommend this hotel
the staff are accommodating and friendly
Location was convenient
Rooms were dated. Supposed to be a free breakfast but they charged for it
Cleanliness. Good location. Accurate star rating.
Would not accommodate our bed request. Had 3 rooms and gave us all king beds. Needed 2 queen beds or 2 separate beds. Was not flexible at all.
I came to the front desk for extra coffee. The lady was really nice. she took me to the back room and gave all the coffee and sugar I needed. Also the front desk lady entertained my children while we waited for our tour bus to arrive
we didn't get breakfast at all the hold time. But I paid for it as part of the deal. which cost me more then I expected.
It was close to where I wanted to be.
Average hotel room.
The staff was friendly
I had a back pain when I woke up. The bed wasn't comfortable
I felt rushed to checkout. There was a knck on our door at 11:36 and we were still getting ready to leave. when i asked the housekeeper to clarify the 12pm checkout i was met with a slight attitude. this was unpleasant but definitely did not ruin our stay
HAd to change room twice because heat wasn't working and coffee maker was broken had to be repalaced..
Breafast wasn't included...
The hot tube, the heated pool, the restaurant, the fireplace and of course, all hallways are carpeted and very clean.
The pool was open for 4 hours only, 6pm-10Pm.
the decor of this hotel was beautiful. i quite enjoy the modern updated feel! having stayed here previously prior to all the renevations i was blown away! who knew there was such a posh feelign hotel less than 1 mile from my home!! ill definitely be back!
very clean and seemed new - décor was very nice
arrived late at night and it was hard to locate poor signage
Cleanliness, amenities, friendliness of staff.
breakfast service ended a bit early: 0930.
Donna at the front desk was very nice.
The jacuzzi was gross.
The hotel was clean, the location was right off of the freeway, and recreation was accessible.
The staff was untrustworthy. We requested and were guaranteed a late checkout for 2pm. We were called by staff at noon and told they were sold out so we had to leave, there was no regard for the agreement made or our schedule. Poor business conduct.
Breakfast missing items pool hours gym very small and location is terrible
Staff rude cleaners knock at room early 7 am I said no service and they came back half hour later I work All week wanted 2 sleep in. But I wasn't able 2
Location south of Boston. Brand name.
Room was noisy.
The bathroom had only one towel bar and one hook on the door. The toilet was the only place to set your clothes. Poor planning in my opinion.
Great room and common areas. Bed was perfect and the entire premises was very clean.
It took one hour (literally) to get checked in. The woman at the front desk could not check me in because of 'MARSHA', the Marriott reservation system. This was a first - in this day and age, how can one call to Marriot/Marsha not resolve this instantly?
Clean and comfortable, definitely would stay there again.
I recently stayed at this hotel and the last night I began to find blood spots and rashes all over my body. I took myself to the hospital and it turns out I was bitten by bed bugs and contracted body lice. I reported this to the General Manager who stated that he had inspected the room after I left along with his pest control company and they found no signs. While I was extremely upset about the bed bugs and cleanliness issues, I was more bothered that it took me threatening to call the Health Dept. to get the GM to call me back after 5 days of not hearing from him. One would think he would be a bit more concerned. In the end, the issue was passed on to Marriott's claim department so clearly I will be getting the run around.
This hotel is not even close to being worth the value. There is no restaurant, there is a breakfast buffet for *, which was the worst I've had in years. The internet was so bad, it kept stopping and starting, i was told to call a 1 800 number for resolution, or come to the lobby and use the WiFi, it has been years since I've stayed in a hotel without Wifi in the guest room, Cheap Cheap Cheap..that's what this property is..CHEAP