Welcome to the Holiday Inn Lake Charles - West Sulphur Our Sulphur, Louisiana hotel is located off I-10 with convenient access to many nearby attractions and businesses. Just a few miles from Lake Charles, our hotel is 10 miles from Lake Charles Regional Airport (LCH). Visitors to our Sulphur hotel can enjoy a wide variety of southern Louisiana attractions. Within seven miles of our hotel, guests will find lovely Lake Charles Beach and downtown Lake Charles. Leisure travelers can experience the Louisiana outdoors by visiting the Sabine Refuge or the Creole Nature Trail, both within 20 minutes of our hotel. There are also several casinos within a five minute drive of our hotel in Sulphur. Business travelers can travel easily to and from their meetings, with our Lake Charles hotel's convenient location. Business offices within 10 miles of our hotel include Citgo, Conoco, Northrop Grumman, PPG Industries, the Lake Charles Civic Center, McNeese State University and the Port of Lake Charles. Our Lake Charles, Louisiana hotel features friendly accommodations, along with choice amenities. Guests can enjoy the convenience of complimentary high-speed Internet access, an on-site restaurant and a convenience store. Other amenities include a heated indoor pool, a 24-hour Fitness Center and a Business Center. Book your Lake Charles hotel reservations now and enjoy excellent Holiday Inn rooms and rates.
It was nice until the last night when we had a family with allot of kids in the room next to us. Talk about load it was like you were in a stadium. The night manager was nice enough to let us move. He was so sorry and had asked them to be quite
The hotel was very nice and clean. The free wifi was appreciated. We enjoyed the free breakfast every morning. The restaurant also had nightly dinner specials that were decent and reasonably priced. The location of this hotel was perfect for us as well.
The only thing that was a bit disappointing for us was that although this hotel advertises that it has a hot tub, it actually does not. It has a decent indoor pool that is apparently heated, but the water was too cool for us to swim.
Clean and check in was pleasant
The breakfast thing confused me since we purchased it online. Would've liked to know it a real sit down place but it was cool
We had been on the road for many hours. Needing sleep, I booked the room on my phone. I was so tired I booked it incorrectly. I was so frustrated with myself! The lady at the front desk fixed it for us. So thankful for her!
Small shower. Noise
very open and clean
was in the middle of nowhere.
It felt safe, it was clean, it had everything I wanted including a gym, no unsavory guests eyeing me.
I thought breakfast would be better. Additionally, upon checking in, there was no one at the front desk for about 10 min. I asked an employee passing by & he said he didn't know, he worked at the restaurant & made no attempt to find out for me.
Breakfast staff was grossly under staffed and over worked, had to wait for more than an hour before it was served and it was the wrong order. Rather have a take out, self service breakfast like all other holiday inns . Very disappointing service.
Staff was very friendly
Loved it all
Room did not smell fresh and shower curtain needed to be replaced
It had an onsite restaurant, very convenient.
Staff was professional and friendly, room was nice , convenient to area attractions.
The pool was supposed to be a heated pool, but was only lukewarm.
Was pretty nice for the price paid.
Too close to the interstate, too much traffic noise.
Like the restaurant and bar and the front desk friendliness
Didn't like the fire alarm in our room going off two nights and only got a discounted extra night.
the room is very clean and i like the decoration
the first floor needs more decoration i think
Its very quiet here and the bed was quite comfortable.
Bathtub area needed repair. Dark areas could have had black mold growing on it. Placement of coffee maker was very inconvenient. After staying at other Holiday Inn's that offer an incredible free breakfast, this one offered nothing for free.
Initial greeting by staff was good
Air conditioning draining on rug and toilet backed up
One of the few 3 stars in the Lake Charles area
dirty carpet in room
This hotel was clean and the room was ready earlier than 4pm so we were able to check in a little earlier.
I did not like the fact that other guests were out in the hall ways yelling down the hall from 1am to 4am, like they were the only ones staying in the hotel.
The staff was friendly and helpfull
The ac had problems would not cut off ...the staff handled it right away the fan in the restroom was not working that never got fixed ....my wife is a coffee drinker and the one cup coffee maker in the room was an insult just to much trouble to deal with
Overall cleanliness, decor and friendliness provided by staff
There was several Kids birthday parties on my floor. I called the front desk and went to the front desk x2 to complain.The staff apologized and stated they would talk to the families.The noise continued into the night and early in the am.
It looked nice
My room was on a floor that was currently being remodeled. The workmen wereltrying to be as quiet as possible, but there was still some noise that kept me from napping mid-day. Also water pressure was very low.
Nothing except garden tub.
Housekeeping did not clean room. Checked into dirty room. When I extended room per priceline front desk checked us out of hotel experience horrible. At night no parking. People hanging out in front of hotel loud and drinking
I was in the area to attend a funeral in DeQuincy, and the location right off the highway was very convenient. The bed was comfortable and the room was quiet.
The toilet seat did not seem to be the proper size & slipped. Restaurant & bar closed before 10pm w/ bar stools turned upside down. Breakfast was awful - room temp coffee & everything on my plate tasted like old rancid oil, including the English muffin!
Easy off and easy on freeway
Air Conditioner went off and on all night. Thermostat not controlling air room very evenly.
Room was clean.
I was charged 50 dlls extra without telling me about it. So instead of 130 dlls it was 180 which is not a reasonable price . I could have stayed at a 5 star hotel for that price.
Overall, the hotel looked nice, the room looked nice and was very clean.
I could not get my air conditioner to work and it stayed warm in the room. When I woke on the second day of my stay, I had no hot water. I ran a full bath and it was ice cold when I stepped in. I tried to call the front desk 3 times with no answer.
The location. Had easy access to the freeway and was less than 10 min away from my destination(L'auberge casino)
Had to take a cold shower(No hot water). The website listed that check-out time was 12pm but the actual time was at 11am. The frt desk called us @11:15 to see why we were still in the room. Website needs to be updated so no one runs into this confusion!!
Rooms were nice, clean and had a good bed. Would go back.