The BEST WESTERN Roker Hotel has been a landmark on the stunning North East coastline for decades and offers visits an unparalleled view of the sea. This classic hotel retains its traditional feel but with all the modern comforts, including rooms with state-of-the-art facilities. Guests can enjoy the many facilities including two very different - but equally as stunning - restaurants; Tavistock Italia and Tavistock Thai China which serve the best of Italian and Oriental cuisine.
Booking not found at check in time. Hotel had to rearrange to accommodate. Very small room for an executive charge, not serviced with refreshements etc. Very noisy inside doors, banging throughout the night
The staff on reception had a very good knowledge of the area and very helpfull
having to go up 3 flights of stairs to go allong the corridoor and down 3 flight of stairs to my room
the lady who served the breakfast
dirty kettle, loud music
The hotel's interior is very impressive upon arrival. The only negative is that the interior of the lobby and elsewhere in the hotel is so impressive that you can only feel slightly let down at the less impressive interior in the rooms. Not that they are in anyway bad though.
Access to room. Had to walk up to first floor to get to room which was in basement at rear of hotel