we stayed here for our wedding night and staff upgraded us to the honeymoon suite free of charge and we had breakfast delivered to the room! This really made our wedding day thank you so much to the staff at the Sunderland Marriott.
Location of hotel
Breakfast food alittle under cooked. Perhaps there should be medium and well cocked. I prefer medium rare cooked steak but the cooked breakfast was too rare for me.
The staff were superb with excellent customer service
I found the whole stay at this hotel brilliant and will book again in the future
The rooms were really comfortable, with everything you need. The staff were very courteous,approachable,helpful. They couldn't do enough for us. We had a really relaxed stay.
The only one thing I would say is that I would really have loved bath robes.
Bedroom clean and bed very comfortable.Molton Brown products in bathroom. Staff exceptionally warm and friendly.
We got a late deal so value for money was excellent. At breakfast the senior waitress put herself out to find me some instant decaffinated coffee, which is what I drink.
No bad points
No problems when checking in good quality at budget prices friendly helpful staff
Well appointed room, nice sea view, but on the small side for a Marriott - and one of the smaller rooms in this hotel
Housekeeping failed to service room on second day and had to be called back to do this. Sunday morning breakfast service very poor - could not cope with demand
Whole experience was very positive. One of the best hotel stays I've ever had.
None that I can think of. Drinks were quite expensive but the hotel was four star.