The BEST WESTERN Yuvraj in Surat, known as Silk City and Diamond City, is located in the western part of India in the state of Gujarat. The city situated on the left bank of the Tapi River, is second largest in Gujarat and ninth largest in India. It is famous for its textile and diamond businesses. Three-quarters of the world's diamonds are cut and polished here. It is also known for its unique Surti culture and has a large concentration of colleges under the Veer Narmad South Gujarat University. Major tourist attractions in Surat are Dandi, Dumas, Tithal, Bardoli, Winchester Museum and Gopipura.
okay hotel unfriendly staff and no knowledge about online booking process and confirmation of payment.
Stayed there for Two days from October 5th to 7th, 2015, The Front desk did not accept my claim that the booking is prepaid despite I showing the receipt of the payment. Insited that this payment is only hold on my credit card, but fact was I paid online through my debit card and money is already deducted from bank. So the hotel made me pay again on check out, now I have paid double the charges. On calling their customer care, they told me to contact after two days, as they don't get payment till saturday of every week. No update from hotel after that