Crowne Plaza Guam by IHG

The low season is in March, and the high season is in August.

The beds are very comfortable and the rooms are clean and new-looking.

Yes, there is plenty of parking space available, unlike in other hotels.

The breakfast buffet offers a good-sized spread with a variety of options each day, and great coffee. The room service is excellent, and the bar provides a choice of premium beverages in a relaxed setting.

The staff are exceptionally friendly, accommodating, and helpful. The cleaning staff and lifeguards are especially friendly, and the front desk is good. However, there were concerns about the housekeeping and breakfast staff needing better training and routines.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.

If you prefer fewer crowds, consider visiting in March, which is considered the low season. This could provide a more relaxed experience.

The hotel is conveniently located near various attractions such as Matapang Beach, Tumon Sands Plaza, and UnderWater World Guam, making it easy to explore the area.

Some guests suggested requesting a room away from ongoing renovations to avoid any potential disturbances during the stay.

Guests have mentioned that the refurbished rooms offer a more pleasant experience, so it might be worth inquiring about the availability of these rooms.

While the hotel offers free parking, guests have recommended considering alternative transportation options due to limited parking during events.

Families with children may appreciate the kids' pool, kid-friendly buffet, and outdoor play equipment provided by the hotel.

Some guests noted that the hotel experienced understaffing issues, leading to delays in service. It may be helpful to manage expectations accordingly.

If you have specific requirements, such as a room with accessible features, it's advisable to communicate these needs clearly with the hotel in advance to ensure a comfortable stay.

Guests have suggested that the pool area can become crowded, especially during peak times. Planning pool visits during off-peak hours might offer a more relaxed experience.