Please read the comments regarding our experience below
The sign says it all -- instead of Hotel - 4 stars, at night all that lights up is "Hot - 4 stars". The hotel is in dire need of new owners. Although the common areas -- lobby, terraces, pool area, hallways, breakfast room-- all make an opulent and luxurious impression, the rooms are small, shabby and uncomfortable. There is no place for suitcases, no place to sit and write, no adequate lighting. The male staff is lazy and indifferent. When my wife got drenched in a prolonged rain storm and we returned to our room in the early evening for a hot bath (the tub had jets), the water in the tub was barely lukewarm, and the frontdesk clerk, standing at the entrance watching the storm, shrugged his shoulders and said laconically "I'm sorry".