quiet, nice room
The food in castle arch was amazing. Nothing fancy, just good ald wholesume food and loads of it.Unfortunally internet wasn't working when we there. Head reception girl checking us in was amazing, great great.Very helpful and nice. Made our stay. The sunday reception girl not so great. Hassle with our tv that took hours to fix. But, overall it was great stay and can't wait to go back again
Nothing overly fancy about hotel, but something really nice about it. The only bad thing -at nighttime, we weren't over nightclub, but over reception room, which was very loud - thump thump music.. Though, staff were great when we complained about noise. Wouldn't put us off though. But, could put my parents off staying! One end hotel is nightclub and other has reception rooms with parties on!
Welwome : they changed booking to adapt to a family
Staff were extremely helpful. Food was very good.
The people at the desk were very responsive through e-mail and in person. The breakfast was good, and they made oatmeal for us, even though it wasn't on the menu.
We did have a problem getting the hot water regulated and the toilet was very noisy when flushed.