Tuxtla Hotel with grand outdoor pool The Holiday Inn® Tuxtla Gutiérrez Hotel is ideally located to explore all the iconic attractions of this beautiful verdant region. Situated on the main square of the city, you will be across the street from Plaza Crystal, down the road from Arena Metropolitana and less than ten minutes from Tuxtla International Airport and Parque de la Marimba. Further out, you will find Miguel Álvarez del Toro Zoo (ZooMAT) and Cristo de la Copoya statue. Also, due to our location on Belisario Domínguez Boulevard, you have easy access to other nearby cities as the picturesque San Cristóbal de las Casas and Chiapa de Corzo, the departure point for boat trips through the breathtaking Sumidero Canyon. Keep in close contact with your work from our Business Center with complimentary Internet access. Bask in the sun from our large outdoor pool or stay indoors and have fun at our game room. Enjoy the best breakfast buffet in Tuxtla and try regional dishes at our Restaurant; and stay on Friday evenings to be part our Chiapaneca Buffet Night with live folkloric dances and music. Additionally, we make available a well-equipped Fitness Center and on-site guest self-laundry facilities.
Pool was dirty & was not clean I was not able to use & that is one of my main requirement for my stay there !
The service, which reminds me of the glamour of a lost era.
Breakfast buffet was very pricey and it didn't meet my expectations. I was a total rip off.
Sunday brunch was fabolous and priced right, location is good, and most of the employees are nice.
Asked for botlle of water and never got it, the lights in the bathroom didn't work, very difficult time trying to print boarding pass, front desk lady needs better customer service skills.
Arrived and at check-in found my name listed incorrectly on records. My name with someone elses address and credit card number. This happened again two days later at the Holiday Inn Express in Villahermosa. I was double billed on my credit card and the staff was not helpful at all, in fact they seemed clueless as to what the problem was. The same problem occurred upon my return to Tuxtla on Aug. 11th. My name, someone elses credit card info. They called me to the front desk from my room about 30 min after check-in and told me my credit card didn't go through. Duh, I booked the room using an AmEx Card and they had someone elses Mastercard # on my account. Terrible service throughout. Would NOT stay there again.
The holiday inn in tuxtla gutierrez, was beautiful, the rooms were big and clean. The ground were well kept, beautiful flowers all around. Definetly would stay there again.