Staff is excellent, very helpful. Pool was ok. Very clean hotel. Food was great. Not too many options if you are vegetarian. Food looked organic, natural. Near a nice lake.
I think this should be a 4-star hotel. No windows, no fresh air. There are small things, one small thin pillow, please more pillows. Old crt tv, not too many channels.
staff attitude, efficiency, food quality
wedding party in the restaurant disturbs other customers
SPA / Wellness not holding its promise. Rooms need an overhaul. Generally speaking not meeting 5* requirements.
The service received at check in by the receptionist, and then by Room Service.
In the Hotel description is written that garage on site is free. I did pay for the overnight 30 Polish Zloty! The selection at Breakfast is very poor and of low quality.
It was a smart hotel, facilities were good
It was a good hotel in an industrial town, very quiet and limited menu. It seemed that the staffing was linked to the
Poor facilities, poor food, no atmosphere, small bed and room
Better information that some activities is charge extra, like sauna.
Beautiful location by lake and park, good spa but not open weekends.
Booked 2 double rooms but got 1 x twin & 1 double. Hotel did not specify bath or shower in rooms -got shower & prefer full bathroom. Would like your website to offer more detail of hotel to select options more accurately.