|General||24 hour front desk, Air-conditioned, Bar/Lounge, Coffee shop, Complimentary breakfast, Cribs available, Express check out, No smoking, Parking (free), Pool (indoor)|
|Services||A/V equipment rental, Concierge service, Laundry service, Meeting/Banquet facilities|
Excellent, 48 reviews across the web
|Breakfast||96% found the |
|Service||100% found the |
|Grounds||Pleasant grounds. 76% gave positive feedback.|
|Room Cleanliness||77% said |
|Bathroom||90% were |
|Wellness/Sports||Disappointing wellness & sports facilities. 80% complained.|
|Read all reviews from Travelocity|
|Read all reviews from Priceline|
Modern, clean, an upgrade over other hotels in the same price range. The staff was very friendly, welcoming and warm. The small bar in the hotel and 24 hour food was an added bonus we did not expect. LOVE this hotel.
The room was lovely, but we were put next to the elevator, which was loud and disturbed our sleep. I would specifically request to not be near the elevator.
The staff was great! The hotel was very clean and newer looking.
The bed and tv were in a weird position. Nothing really though.
Location was great! Staff was super friendly and the rooms were beautiful and clean!!Location was great! Staff was super friendly and the rooms were beautiful and clean!!
- close to restaurants, shopping, highways, and entertainment - always clean (we have stayed there before) - the staff is always friendly and professional - great rooms that are always clean, modern, and spacious
- not a big deal by any means, but we had to change the TV remote twice because it would not control the set, but the staff was more than happy to helpI have stayed at the Hyatt Place Utica multiple times and would definately return if given the opportunity. I am always completely satisfied with everything about the hotel!!
The staff were beyond friendly and even anticipated my needs. It was nice when I returned and was greeted with a 'Welcome back!'.
Rooms,staff was great!
Expected biscuits and sausage gravy if they get that ratings will go up even more!Wonderful! They just need biscuits and sausage gravy.
The professionalism, the optimism, all of the assistance (which every single person went above and beyond any expectation I had) and the ease of service.
Not a thingEvery person working there should be commended for how spectacular they are with customer service. Truly impressed. The room was great, breakfast was well well above the standards I expected - just everything was exceptional.
The morning breakfast.
I was not given the room I was sold by Pricline.3/5 A generic extended stay hotel with decent amenities. The gym was completely sub par.
wifi was OK.
A/C ran nonstop and did NOT cool the room.Will never return to this location.