|General||ATM on-site, Air-conditioned, Bar/Lounge, Parking (free), Restaurant|
|Services||A/V equipment rental, Business center, Concierge service|
|Internet||Internet, WiFi (free)|
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The staff were top notch, completely responsive, friendly. Also liked the historic rehab the owners did, very attractive.
I wish it got more recognition. It's a gem.Fascinating place. Clean room, nice furnishings were a little used in spots, but what hotel doesn't have that. Bathroom large, modern, spotless, with lots of large, fresh towels. Fantastic views.
Hotel Utica is a lovely, old restored hotel, with ornate public spaces.
Hotel was in a run-down section of town. No places to eat nearby, and the restaurant offerings within the hotel were irregular and often non-existent. Our room was fairly large, with only a single desk chair.We liked the atmosphere of the historic common areas, with photos of the hotel in its prime and a comfortable lounge in the lobby. The room was large but sparsely furnished (double bed, desk chair, small desk.) I would expect a regular chair and queen bed at least. Hotel is in an isolated location. We felt the rating of 2.5 stars was too high and deceptive. If you are looking to stay in a historic building it is a great choice, but as a blind selection on priceline it makes little sense.
historical style structure was very nice, front desk person very nice, it was a reasonably good value for what I paid
It's got more charm than the chain hotels. Decent breakfast included. Close to where we need to be in Utica.
The breakfast staff was kind enough to hold the breakfast bar open to accomodate my party on the final morning.
The staff were rude and the rooms were dirty. Moreover, their were six foreign hairs in the tub which means the tub wasn't cleaned at all otheriwse they wouldve been washed down the drain when rinsed.First and foremost even the best hotels, which this is nor will it ever be, can't be discredited by the caliber of their staff. Fran is the rudest hotel employee that I've ever encountered and her attitude were particularly astounding at such a sub par hotel. Yes the rooms are large as is a hallmark of buildings constructed during that time period; however, what's most boggling is that it takes the housekeeping staff 1/3 of the time to 'clean,' and I use the term loosely, as it does the staff at the Hilton i stayed at last month to clean a room half this size. Why you ask? Well it's simple....they only half clean. They change the towels...
The continental breakfast was not so good. More effort could be placed here to make it fresher. Most of the hot food was hard as if it had been sitting out a long time.I would stay here again and give the breakfast a second chance.
They allowed us to have our dog with us, they were able to get us in earlier than our reservation time, easy to get to, beautiful lobby and main floor,all we could say was Wow! Our room was huge!
Breakfast hot food was not even warmWorth the the stay and i wouldstay there again.