With a stay at Thistle London Heathrow T5 in West Drayton, you'll be near the airport and close to Stockley Park. This hotel is within the vicinity of Brunel University and Runnymede.
Make yourself at home in one of the 266 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Rec, Spa, Premium Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services. Additional features include wedding services and tour/ticket assistance.
Satisfy your appetite at the hotel's restaurant, which serves breakfast and dinner. Dining is also available at a coffee shop/café, and room service (during limited hours) is provided. Relax with a refreshing drink at one of the 2 bars/lounges.
Business, Other Amenities
Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
The staff. They were the best hotel staff after about 80 hotels we have stayed in the last 3 months around Europe / UK.
No business centre. A 4 Star property must have business facilities. Especially located near Heathrow Airport.
Help at front desk
The restaurant and breakfast food was good and adaquate but not outstanding. I was very pleased with the good sound proofing in the room so that we did not hear the airplanes taking off very close to the hotel. Good job!
The bed mattress in our room was very hard and uncomfortable. I could hardly get to sleep. Also the bed cover (duvet) was way too warm and the only other blanket provided (in a closet) was also too warm for the weather. This was by far the worst bed we experienced in our month long travel in Europe. Your should do something about the bed and covers.
they don't provide towels for the neaby spa- so I had to walk back as they didn't tell me this fact when I booked in
The comfortable bed and the heater in the room
The endless corridoors and minimalist signage