Security of having luggage held before and after stay.
Room needed a few more utensils eg kettle and toaster.
The view. The receptionist was really nice and helpfull.
Kitchen badly equiped in relation to cutlery, for example for an apartment of 4 persons had only 2 cups: one had no handle, the other was cracked and let the liquid spill; but this was only one example.With little effort and a bit of taste, the all decoration and equipment could be really improved, with allmost no investment...
The residence is close to transport, eating and shopping areas. Recomend for a 2-3 day visit to Venice.
Moving our suitcases over the bridges to and from the residence.
the address is the most attract thing for me. The room is clean and comfort, larger than I expected. Staff are helpful and nice, even though there were some mistakes made by some staff (or maybe due to the computer system)
I changed the reservation from 4 days to 3 days on booking.com, but the hotel didn't update my reservation in the system. When I told them about the change I made, they asked me to pay more for the 3rd day and they mentioned that the 3rd day price is not same as the first two days. I present the booking confirmation which contains the detail price info to them, and they accpeted it at last and charged the same price as I booked.
Apartment as described in desired section city. Excellent value, view of canal. Would stay again.
Be aware there is no lift and you must lug your luggage up as many as 5 flight of stairs.
The apartments were clean and spacious. Much better than the same price for a hotel.
Staff was not available at all times. Also directions on how to get to the hotel were not clear.
location was wonderful, liked the old with the new decor and the gondola's from the bedroom window on the canal below was outstanding.
The situation of the hotel is much more convenient than we thought... Excellent bathroom and kitchen, loads of room for 4 people.
every thing was clean, kitchen was fully equiped close to the center the staff helpfull more than what i expect
not comfort beds but good
Complimentary breakfast and cocktails provided. We had a late check in (after 1am) and were late but the staff still waited for us. The apartment was well equipped with good views. The location was close to the bus station on Venezia and to all attractions.
It wasnt named so we spent a couple of hours looking for it. We had no map of the area either.